I am sooooo sick of seeing, blatant, retaliatory feedback on eBay.
I can't stand the fact that some people have the temerity to, effectively, state that they are leaving a negative, just because they have received one.
Feedback is there to comment on the transaction, not on one's displeasure at having been left a negative for something one did wrong.
I received a retaliatory negative feedback, myself, from a seller the other day.
I had done nothing wrong, that I know of; I contacted the seller before the end of the auction, I paid almost immediately, if not immediately and when the item didn't arrive, I sent polite emails.
This seller did not reply to my pre auction-close contact (that I know of), they did not sent the item, they did not contact me with an explanation (although, they now claim they did), they did not refund me, they did not reply to any of my (polite) emails asking where the item was and they did not reply to any of Paypal's emails; when I was forced to file a dispute and then escalate it to a claim!
I left her a neg, as I can't risk others being treated the same way, over something more expensive.
The seller now claims, in her retaliatory -ve feedback, that she; 'Explained circumstances of this sale. Unnecessary to leave negative feedback.', but even if she did and I didn't receive her explanation, for some reason; why on earth didn't she refund me? Or try to contact me, again, when I sent her an email saying that the item hadn't arrived? Or answer any of my, or PayPal's, emails?
Honestly! A retaliatory neg over a $3.40 Chloe hanger, for goodness sake!
If I sell anything in future, I will just have to state; '100% positive feedback from buyers!' in my auctions.
I have emailed her again to say that I received no contact from her at all and that I like to think of myself as a reasonable person and that if she did contact me and the message went astray, to please let me know what she said, as I would hate to leave someone a negative who doesn't deserve it.
Let's see if she responds, now!
TBH, I think that some people are sulkers, by nature and when things don't go, entirely, their way (e.g. something sells for less than they had hoped/they are selling a fake and are scared that the buyer will know), they shut down and refuse to communicate altogether.
But, I'm afraid that is not how eBay (or life!) works.
My point is - why do eBay allow retaliatory negatives? How is it logical to allow someone to leave a neg that says something like; 'Unnecessary to leave negative feedback.'?
Surely, the whole point of feedback is to state how one feels about the transaction and if one is too scared to leave a neg. because one knows that one is likely to receive one in return saying the equivalent of; 'Boo Hoo, I don't like the fact that you negged me!', surely that makes a mockery of the entire feedback system?
I think eBay should remove all negatives that merely complain about other negatives.
I can't stand the fact that some people have the temerity to, effectively, state that they are leaving a negative, just because they have received one.
Feedback is there to comment on the transaction, not on one's displeasure at having been left a negative for something one did wrong.
I received a retaliatory negative feedback, myself, from a seller the other day.
I had done nothing wrong, that I know of; I contacted the seller before the end of the auction, I paid almost immediately, if not immediately and when the item didn't arrive, I sent polite emails.
This seller did not reply to my pre auction-close contact (that I know of), they did not sent the item, they did not contact me with an explanation (although, they now claim they did), they did not refund me, they did not reply to any of my (polite) emails asking where the item was and they did not reply to any of Paypal's emails; when I was forced to file a dispute and then escalate it to a claim!
I left her a neg, as I can't risk others being treated the same way, over something more expensive.
The seller now claims, in her retaliatory -ve feedback, that she; 'Explained circumstances of this sale. Unnecessary to leave negative feedback.', but even if she did and I didn't receive her explanation, for some reason; why on earth didn't she refund me? Or try to contact me, again, when I sent her an email saying that the item hadn't arrived? Or answer any of my, or PayPal's, emails?
Honestly! A retaliatory neg over a $3.40 Chloe hanger, for goodness sake!
If I sell anything in future, I will just have to state; '100% positive feedback from buyers!' in my auctions.
I have emailed her again to say that I received no contact from her at all and that I like to think of myself as a reasonable person and that if she did contact me and the message went astray, to please let me know what she said, as I would hate to leave someone a negative who doesn't deserve it.
Let's see if she responds, now!
TBH, I think that some people are sulkers, by nature and when things don't go, entirely, their way (e.g. something sells for less than they had hoped/they are selling a fake and are scared that the buyer will know), they shut down and refuse to communicate altogether.
But, I'm afraid that is not how eBay (or life!) works.
My point is - why do eBay allow retaliatory negatives? How is it logical to allow someone to leave a neg that says something like; 'Unnecessary to leave negative feedback.'?
Surely, the whole point of feedback is to state how one feels about the transaction and if one is too scared to leave a neg. because one knows that one is likely to receive one in return saying the equivalent of; 'Boo Hoo, I don't like the fact that you negged me!', surely that makes a mockery of the entire feedback system?
I think eBay should remove all negatives that merely complain about other negatives.