So I just used an intstagram personal shopper for an SLG. Paid way over retail but the color is sold out etc and the PS has many great reviews. Told me the item was "brand new". The pictures I received were in ow lighting. I paid the third party directly with PayPal. When I received the SLG today it's less than perfect. there are dents in the caviar. The PS says her client swears it's brand new etc and that she can't offer me a discount because I paid the seller directly. She ignored my last message and is still posting stuff for sale. Not sure what I should do? Thanks
If you paid with PayPal goods and services you could open a case. That’s a tricky situation though. I would imagine if the IG PS was reselling another clients consignment piece -you would pay through the PS since she’s you’re point of contact and I’m thinking she’s getting a piece of the total sale. You could try emailing the person you paid directly on PayPal (there’s usually an email associated with who you’re sending money too), maybe she will respond [emoji848]. Definitely worth a shot since these are high priced items- good luck and I’m sorry this happened to you !
Could you please share the IG PS?( Or pm me if you don’t want to name them here ) I’ve been following some new resellers and would want to be careful if this is one I should watch out for. Thank you [emoji1374]