It's a ban from ever purchasing from COACH boutique or outlets. I will scan the letter and post here.
I had called COACH at the mall to order a keyring. Moments later the SA called me back and apparently they got an email stating that I have been banned and that they can no longer sell to me. Ever.
I called up my COACH outlet and they verified that they also got the letter. I am actually waiting to get my letter in the mail (any day now!).
Since then I have called up loss prevention. His reason was:
1) You've been making too many multiple purchases.
My response: First of all, at the last PCE event I bought 1 yellow Kristin large wristlet. I liked it so much, I decided to get 2 more, one for my best friend, and one for my mom.
Second of all, I bought them all from the same SA, so why didn't the hell she tell me that I would be flagged?
2) You've been spending too much at COACH.
My response: Umm hello? Then stop freakin sending me coupons in the mail! Also, I didn't see any spending limit at the COACH boutique? A lot of my relatives and friends don't have time to go shop so I alert them of deals and such, so I go and buy these things for them, AND most of them for myself!!!
I didn't know spending thousands of dollars at your store is a crime!
3) We want to create a fair shopping environment for other customers and you've simply being buying too much.
My response: Ok that's fair enough but that's why you placed the limit at the outlets right? Then REDUCE THE LIMIT, not BAN your loyal customers!!!!!!!!!!! Quit letting me buy a lot if I'M NOT SUPPOSED TO!!!!
4) We can't reverse this ban.
My response: Ok, so you're thanking me for spending thousands of dollars at COACH by BANNING ME FOREVER? What sense does that make!!!!!?????
So basically - I'm being punished for doing favors for my friends and buying too much.
Please alert all your COACH fanatic friends. They will probably be next.