We all seem to forget that firing her is not the customer's decision. My point is that the manager deserves to know what happened; any disciplinary action, if any, that is taken is at his/her discretion. But stores cannot improve their service unless they know what is happening.
Hogancollector, don't let this affect how you feel about your beautiful new bag! And don't forego stopping at the department store when you are in the neighborhood because of this experience. Maybe next time strike up a conversation with an SA before the purchase and you can get a better feel for how they will treat you. If it isn't appropriate, you can find another SA before you make your purchase. But love your bag!
Hogancollector, don't let this affect how you feel about your beautiful new bag! And don't forego stopping at the department store when you are in the neighborhood because of this experience. Maybe next time strike up a conversation with an SA before the purchase and you can get a better feel for how they will treat you. If it isn't appropriate, you can find another SA before you make your purchase. But love your bag!