Your new Coach: a mini-reveal thread!

[pasdedeux1]

wrong thread, oops

 

[crazyforcoach09]

Cassies at the outlet?? What? Where?

Yes mama. I got some and a friend got some.

 

[crazyforcoach09]

That's exactly why you aren't willing to pay more for the bags, though - because you can get them for less. If Coach hadnt trained you to expect 70% discounts (as things were in the days when they were fairly priced, long lasting pieces) and you say you wouldn't be a customer at full price, well - that's a self fulfilling prophecy.

They would very much like to be an accessible luxury brand, because luxury is where the margins are. Unfortunately they're in the position of having to untrain a customer base they trained to expect discounts, and will have to decide whether they want that customer or the higher $ one. Be interesting to see what the Asian market expansion looks like.

I'm not much interested in crawling through the outlets trying to find things or waiting for things to pop up on FOS. Not enough time on my hands for that.

Coach didn't train me. I trained me.

 

[crazyforcoach09]

That's exactly why you aren't willing to pay more for the bags, though - because you can get them for less. If Coach hadnt trained you to expect 70% discounts (as things were in the days when they were fairly priced, long lasting pieces) and you say you wouldn't be a customer at full price, well - that's a self fulfilling prophecy.

They would very much like to be an accessible luxury brand, because luxury is where the margins are. Unfortunately they're in the position of having to untrain a customer base they trained to expect discounts, and will have to decide whether they want that customer or the higher $ one. Be interesting to see what the Asian market expansion looks like.

I'm not much interested in crawling through the outlets trying to find things or waiting for things to pop up on FOS. Not enough time on my hands for that.

I don't crawl. I walk in with my head high as I do when I walk in LV or any other store.

 

[crazyforcoach09]

That's exactly why you aren't willing to pay more for the bags, though - because you can get them for less. If Coach hadnt trained you to expect 70% discounts (as things were in the days when they were fairly priced, long lasting pieces) and you say you wouldn't be a customer at full price, well - that's a self fulfilling prophecy.

They would very much like to be an accessible luxury brand, because luxury is where the margins are. Unfortunately they're in the position of having to untrain a customer base they trained to expect discounts, and will have to decide whether they want that customer or the higher $ one. Be interesting to see what the Asian market expansion looks like.

I'm not much interested in crawling through the outlets trying to find things or waiting for things to pop up on FOS. Not enough time on my hands for that.

Wow on certain wording in this. But its to be expected

 

[Alexa5]

I don't crawl. I walk in with my head high as I do when I walk in LV or any other store.

I think you are misunderstanding the post, and taking it the wrong way. The way I took the post was that it was simply saying 1) that some people but not all are able to get the discounts 2) Coach still has to decide if they want a business based on discounts or the higher end business they claim to want, and 3) that some appreciate that there are discounts available but aren't able to get them at the outlets.

I didn't take any of it to be towards you specifically other than stating that you were able to get the discounts and they understood that.

 

[pasdedeux1]

I think you are misunderstanding the post, and taking it the wrong way. The way I took the post was that it was simply saying 1) that some people but not all are able to get the discounts 2) Coach still has to decide if they want a business based on discounts or the higher end business they claim to want, and 3) that some appreciate that there are discounts available but aren't able to get them at the outlets.

I didn't take any of it to be towards you specifically other than stating that you were able to get the discounts and they understood that.

This would be correct.

Just because it's not how I choose to spend my limited free time, has no bearing on what someone else does with theirs. That said, I am not satisfied with their customer service so it's clear what direction they've chosen to go with their brand.

 

[crazyforcoach09]

I think you are misunderstanding the post, and taking it the wrong way. The way I took the post was that it was simply saying 1) that some people but not all are able to get the discounts 2) Coach still has to decide if they want a business based on discounts or the higher end business they claim to want, and 3) that some appreciate that there are discounts available but aren't able to get them at the outlets.

I didn't take any of it to be towards you specifically other than stating that you were able to get the discounts and they understood that.

Everyone can get the same discounts. I been saying this for years.

 

[crazyforcoach09]

This would be correct.

Just because it's not how I choose to spend my limited free time, has no bearing on what someone else does with theirs. That said, I am not satisfied with their customer service so it's clear what direction they've chosen to go with their brand.

Best brand for the price.

 

[Alexa5]

Everyone can get the same discounts. I been saying this for years.

Omg. I was just explaining the post and that it wasn’t against you. And no we can’t all get the same discount. I would have to quit my full time job and not be available to my family to have time to drive hours to an outlet that may or may not provide that service. Handbags aren’t important enough for me, so I am fine with 30 to 50 percent off with free shipping.

Anyway, again, my point was to explain the other post, and I am well aware that people can get discounts if they want.

 

[Ireiki4u]

Omg. I was just explaining the post and that it wasn’t against you. And no we can’t all get the same discount. I would have to quit my full time job and not be available to my family to have time to drive hours to an outlet that may or may not provide that service. Handbags aren’t important enough for me, so I am fine with 30 to 50 percent off with free shipping.

Anyway, again, my point was to explain the other post, and I am well aware that people can get discounts if they want.

There is never consistency with Coach. That’s a big problem. In my opinion that’s the first thing they need to change.

 

[Nibb]

A few goodies. A Rogue 25 tote, I love this color combo in chalk with ox blood handles and yellow suede interior purchased from Coach.com. Also a couple of SLGs from the Carlsbad CA outlet yesterday, I’m sure my DH will take off with the tiny black card case and I’m going to get tons of use from the wallety clutchy pouch.

 

[Chihua5]

Everyone can get the same discounts. I been saying this for years.

Yes, you always get the best discounts. I love seeing your finds as do others BUT.....

Not all of us have the opportunity to do the found orders or get the additional discounts. Why? Well because the outlets we shop at don’t allow us to do it. I’m relatively close to three outlets, two which are considered top tier outlets so they do get a good supply of decent deletes BUT only 1 will allow me to do a found order and even then only the manager is allow to do it AND if the item I want is still listed online at the boutique/retail, she will not do the order because she’s says she’s not allowed to do it. Of course, we all get different answers as to why and why not they can or can’t do an order, we can argue with them but Coach is Coach, different answers to everyone it seems is common. Sorta like the same crap they feed us as to why we sometimes get locked out of the FOS! So sadly, no, we all don’t get the same discount

That’s why it’s exciting to see what you get, I pretend it’s me getting the bag!

 

[carterazo]

A few goodies. A Rogue 25 tote, I love this color combo in chalk with ox blood handles and yellow suede interior purchased from Coach.com. Also a couple of SLGs from the Carlsbad CA outlet yesterday, I’m sure my DH will take off with the tiny black card case and I’m going to get tons of use from the wallety clutchy pouch. View attachment 4614674

Congrats on all the goodies!
The 1941 clutch has become my go to wallet. The yellow is on my list.

 

[wintotty]

Yes, you always get the best discounts. I love seeing your finds as do others BUT.....

Not all of us have the opportunity to do the found orders or get the additional discounts. Why? Well because the outlets we shop at don’t allow us to do it. I’m relatively close to three outlets, two which are considered top tier outlets so they do get a good supply of decent deletes BUT only 1 will allow me to do a found order and even then only the manager is allow to do it AND if the item I want is still listed online at the boutique/retail, she will not do the order because she’s says she’s not allowed to do it. Of course, we all get different answers as to why and why not they can or can’t do an order, we can argue with them but Coach is Coach, different answers to everyone it seems is common. Sorta like the same crap they feed us as to why we sometimes get locked out of the FOS! So sadly, no, we all don’t get the same discount

That’s why it’s exciting to see what you get, I pretend it’s me getting the bag!

I experienced the same issue at Outlets. I have 2 outlets near me, and neither do found order anymore. So some people are very lucky to find outlet that lets you order anything with great discount, but those seem to be rare not the norm.