Your new Coach: a mini-reveal thread!

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Please forgive my ignorance but I’ve seen a few people mention that Coach has cut them off or banned them from buying. I’ve always wondered how they go about doing that exactly? Do they notify you via mail or something and then cancel any online orders you place? It seems like such bizarre business practice.
I don't think they've ever stopped anyone from shopping on Coach.com. Years ago, there was the dreaded letter that some people got. I can't remember exactly what it said. Now mostly people just don't get invited to FOS sales and may not get PCE notices, although these days there aren't a lot of PCEs that aren't open to the general public.
 
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I don't think they've ever stopped anyone from shopping on Coach.com. Years ago, there was the dreaded letter that some people got. I can't remember exactly what it said. Now mostly people just don't get invited to FOS sales and may not get PCE notices, although these days there aren't a lot of PCEs that aren't open to the general public.
A letter??? Wow, how class-less!
 
I don't think they've ever stopped anyone from shopping on Coach.com. Years ago, there was the dreaded letter that some people got. I can't remember exactly what it said. Now mostly people just don't get invited to FOS sales and may not get PCE notices, although these days there aren't a lot of PCEs that aren't open to the general public.
I ordered a bag online at Coach.com, then got a notice they cancelled my order. This was maybe the 5th or 6th bag this year. I called they stated I have a “do not ship to address’, I asked why, the CSR stated “you must be a reseller”.( I am not a reseller except my own preowned bags).
What makes me mad about Coach is they have employees reselling bags on line because they can buy them so cheap.
Yet they do nothing about that, and cut regular customers off.
 
I ordered a bag online at Coach.com, then got a notice they cancelled my order. This was maybe the 5th or 6th bag this year. I called they stated I have a “do not ship to address’, I asked why, the CSR stated “you must be a reseller”.( I am not a reseller except my own preowned bags).
What makes me mad about Coach is they have employees reselling bags on line because they can buy them so cheap.
Yet they do nothing about that, and cut regular customers off.
OMG, that is just horrible.
 
So then what happened? Did you contact Coach to say WTF?! Lol That is crazy.
Nope lol I boycotted for a while and then started paying cash so they couldn't track me. This was years ago when there weren't quantity limits, only a limit of 3 per style number... Like if you wanted 4 rogues nope sorry unless it had a different style #... Fast forward to my current collection where I have 5 dinky 24, 4 saddle 23, 3 dinky, 3 duffle 20...you see the pattern - I like a style I buy multiple colors - Apparently I had a buying pattern of a reseller. Not sure if returns were deducted from the limits or how that worked.
 
Nope lol I boycotted for a while and then started paying cash so they couldn't track me. This was years ago when there weren't quantity limits, only a limit of 3 per style number... Like if you wanted 4 rogues nope sorry unless it had a different style #... Fast forward to my current collection where I have 5 dinky 24, 4 saddle 23, 3 dinky, 3 duffle 20...you see the pattern - I like a style I buy multiple colors - Apparently I had a buying pattern of a reseller. Not sure if returns were deducted from the limits or how that worked.

Wow that’s nuts! I’m the same, I buy multiples. What a shame. I can’t imagine how that would feel when you obviously love the brand. Sorry you went through that.
 
@Bagmedic - right, that must have been so insulting!
@whateve and @holiday123 - Why did people get the letter? This is before online shopping and back when Coach had lifetime warranty? The only reason I could see is if someone wrote a check and it bounced or something.
It was right when FOS began and the reselling was out of control so they hit anyone with a pattern with a ban letter.
 
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I ordered a bag online at Coach.com, then got a notice they cancelled my order. This was maybe the 5th or 6th bag this year. I called they stated I have a “do not ship to address’, I asked why, the CSR stated “you must be a reseller”.( I am not a reseller except my own preowned bags).
What makes me mad about Coach is they have employees reselling bags on line because they can buy them so cheap.
Yet they do nothing about that, and cut regular customers off.
Wow a do not ship to address? That's crazy
 
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Page 27 and Dreamer 21!
I wanted the page to be a crossbody so I added my novelty strap. I tried the shoulder strap and didn’t care for it.
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I thought the mini metallic dreamers were sooo cute when they came out, but not for FP! So at 50% off and 12% mr. Rebates I took the plunge. This bag is so stinking CUTE!!!! I love it!
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