I've been shopping at the outlets for years. They know me by name at my local outlet, yet I've never gotten a coupon in the mail or email for the outlet, other than the ones everyone gets.
Your new Coach: a mini-reveal thread!
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I wish they sold patches of these. I'd love to put them on a vintage bag. They would be great for covering stains. The sundae would look so cute on that wristlet, since it kind of reminds me of ice cream.
I used to get them all the time, my mom as well. We would use them plus shop all the time at the outlet when there wasn't a discount. Now, the only one that gets them is my husband :/ I usually go pick out my items and have him come pay and use the discount. He rarely shops there without the discount.
He got one around Christmas and we used it, so he just got the recent one. We didn't use it, so I'll be curious to see if he gets another one.
Last April we were on vacation in Biloxi and I stopped at the Gulfport outlet. I purchased a few things and the cashier told me that I was qualified for the next postcard event. She said it was in my account (in case I didn't get a postcard) so all I needed to do was have them look me up. I never got a postcard in the mail though, but was able to use the discount. Another time, a SA actually left a voicemail telling me I had a coupon in my account. When I went in, they had to try 3 different email addresses before they found me lol.
So maybe some of you have a discount but just don't get the postcards either? Which would be weird because how would you know there was a postcard event if you don't get the postcard? Or maybe Coach just punishes those who give them a lot of business in typical Coach fashion like locking people out of FOS and limiting quantities.
Same with this upcoming customer event in full price stores. One of my SA's texted me weeks ago telling me about it, my other SA has been mum and nothing in the mail. Nonsense
Thanks @whateve. I put them on my winter coats and spring/summer jackets. Also, I put them on my outdoor or indoor shawls.
I'll take a note and tell one of the managers before she goes to the SMC this year.
I used to get phone calls from the outlet. I think DH may have answered the phone and told them to stop calling!I used to get them all the time, my mom as well. We would use them plus shop all the time at the outlet when there wasn't a discount. Now, the only one that gets them is my husband :/ I usually go pick out my items and have him come pay and use the discount. He rarely shops there without the discount.
He got one around Christmas and we used it, so he just got the recent one. We didn't use it, so I'll be curious to see if he gets another one.
Last April we were on vacation in Biloxi and I stopped at the Gulfport outlet. I purchased a few things and the cashier told me that I was qualified for the next postcard event. She said it was in my account (in case I didn't get a postcard) so all I needed to do was have them look me up. I never got a postcard in the mail though, but was able to use the discount. Another time, a SA actually left a voicemail telling me I had a coupon in my account. When I went in, they had to try 3 different email addresses before they found me lol.
So maybe some of you have a discount but just don't get the postcards either? Which would be weird because how would you know there was a postcard event if you don't get the postcard? Or maybe Coach just punishes those who give them a lot of business in typical Coach fashion like locking people out of FOS and limiting quantities.
Same with this upcoming customer event in full price stores. One of my SA's texted me weeks ago telling me about it, my other SA has been mum and nothing in the mail. Nonsense
Well that would make not sense.....why are you not wanting sales from people who are buying vs just looking? You are only making a good customer angry who may then look at other brands. They don't stop you from purchasing on Coach.com I don't think. I want to say their SAs are paid with commission so they don't want to make money?? I'm very perplexed with the Coach practices and they make no business sense or a way to treat customers.I used to get them all the time, my mom as well. We would use them plus shop all the time at the outlet when there wasn't a discount. Now, the only one that gets them is my husband :/ I usually go pick out my items and have him come pay and use the discount. He rarely shops there without the discount.
He got one around Christmas and we used it, so he just got the recent one. We didn't use it, so I'll be curious to see if he gets another one.
Last April we were on vacation in Biloxi and I stopped at the Gulfport outlet. I purchased a few things and the cashier told me that I was qualified for the next postcard event. She said it was in my account (in case I didn't get a postcard) so all I needed to do was have them look me up. I never got a postcard in the mail though, but was able to use the discount. Another time, a SA actually left a voicemail telling me I had a coupon in my account. When I went in, they had to try 3 different email addresses before they found me lol.
So maybe some of you have a discount but just don't get the postcards either? Which would be weird because how would you know there was a postcard event if you don't get the postcard? Or maybe Coach just punishes those who give them a lot of business in typical Coach fashion like locking people out of FOS and limiting quantities.
Same with this upcoming customer event in full price stores. One of my SA's texted me weeks ago telling me about it, my other SA has been mum and nothing in the mail. Nonsense
I have called the retail store I've been using (not local to me) and ask for my SA who I want to say was one of the managers in the store but I could be wrong. First I get she is on vacation, then I get she's not there can they take a message, and when I ask when she may be in, they don't know when she is on the schedule. My guess is she is no longer working there or something is going on where they won't say. I tell them I'm not stalking her and am one of her customers from out of town. I texted my SA but haven't heard back. Something isn't smelling right to me.....she usually would send me photos of new items or would have probably told me about the upcoming event. She was very helpful and went the extra mile so I'll be sad to hear she is gone but may be better for my wallet. I won't shop at my local store any more.
Yes, I posted them in the Key fob clubhouse. See the link below.
Coach FOB Addict Central - Key Ring CLUBHOUSE!!
I plan to use it with 3 Cornflower bags I own (Ace, Dinky and MK Miranda shoulder bag). See pictures in the links below.
Which COACH bag are you carrying today?
Which COACH bag are you carrying today?
Got this for my mom and she sent me some pics. She says that it's very soft, not much bigger than a regular bifold/trifold wallet, and that the clasp is secure and beautiful 
One take away is nothing ever makes sense with Coach.
I don't have a local SA either. One is an hour away and the other is across the country.
Weird your SA is dodging you, you're right, she probably moved on from Coach.