I’ve never returned a bag (yet *knocks on wood*) but I have taken them “out” on test runs. I don’t carry anything in them to make sure they stay clean while I’m debating.
I should also mention I have 0 social life so “out” means in my car, to my desk at work. But I totally understand where you are coming from, moving into a bag, tossing it around in a shopping cart, setting it on the floor in public places, and then returning? Not ok. I’d never want someone to receive a bag that didn’t feel absolutely brand new.
That being said, I do carry my new babies around the house as if I was actually out and about. That’s not weird, right? [emoji23]