Where have all the Mulberry buyer's gone?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

So I’ve been eyeing the mini baywater. The price seemed good and I thought it was cute. Until I read that the lining was PU. This is the kind of thing that really disappoints me.

I have a Mulberry Large Maple with PU-lining and it is SOOO good! The PU-lining help the bag keep its shape. I've used it so much and it still looks brand new. It is also easy to clean on the inside. I've seen other Maples with suede lining and they look saggy after a while. So happy I got the PU-lining and not suede.
 
Mulberry was very popular in Germany in the nineties with their scotchgrain bags and the same bags in crocodile printed leather. For me it was a typical british style. Without reading the brandname on the bag, you knew that it was Mulberry. But then Mulberry switched to a complete different style with higher prices. The shops, which sold the bags before, was'nt allowed to sell the new bags and so the brand disappeared from the German market. I do not see any marketing activities here and only one Boutique in Hamburg is not enough for a country with more than 80 million people. I still would buy their scotchgrain bags, but that is far away from that, what Mulberry offers now. And so the brandname is a bit forgotten and the former buyers switched to other brands.
 
I bought a bayswater in 2013 or 14...love the durability and how it maintains its structure. I mainly used it for work. My colleague has always admired it. Last year I decided to sell it as I haven't been using it since I gave birth to my first born. I still like the style but not regret selling it. Nowadays I prefer extreme light shoulder bag for work, the bayswater just seemed too heavy.
 
  • Like
Reactions: 24shaz
Hi everyone! I just bought the Mini Alexa in Lilac Blossom and I am in love. This is my first Mulberry and I absolutely love the quality of the leather.

I received it today, and I was so excited with it and gave it a check and the leather and everything looked all okay, so I took all of the stickers off the hardware.

It was only in the evening time that I noticed, upon looking at the bag from the side, that the strap on the left side on the flap is not sewn "flush" to the bag, creating a big gap. The right side of the strap is sewn flush. Pictures attached. I am wondering is this normal? I've checked the pictures on the website and all of the mini Alexas doesn't seem to have this problem. Unfortunately once I saw this, I was unable to unsee it...

Given that I've already taken off the stickers, should I write to Mulberry? Thank you!

The left image shows the "U" shape that juts out / The right image shows the right side of the strap that is flush to the flap of the bag:

strap.jpg
 
Last edited:
  • Sad
Reactions: Sunshine mama
No, that’s not normal, the top part of the strap should be stitched to the bag, definitely get in touch with mulberry and report it as a fault

Thank you for letting me know! The top is sewn, however the strap wasn't sewn close to the flap, creating a "U" shape that pops out, I don't like it so much as it doesn't make it symetrical to the right side - and I keep staring it it once I noticed it.

I'll definitely write to them now, thank you!
 
Thank you for letting me know! The top is sewn, however the strap wasn't sewn close to the flap, creating a "U" shape that pops out, I don't like it so much as it doesn't make it symetrical to the right side - and I keep staring it it once I noticed it.

I'll definitely write to them now, thank you!
For the price you pay for mulberry a bag should be perfect & with one side loose using the top handle might put more strain on one side of the bag than the other, definitely get it swapped.
 
For the price you pay for mulberry a bag should be perfect & with one side loose using the top handle might put more strain on one side of the bag than the other, definitely get it swapped.

I wrote customer service by email and they wrote back saying they'll be glad to arrange for an exchange! Yay. I will post more pictures when I receive the replacement. Great customer service.
 
Mulberry was very popular in Germany in the nineties with their scotchgrain bags and the same bags in crocodile printed leather. For me it was a typical british style. Without reading the brandname on the bag, you knew that it was Mulberry. But then Mulberry switched to a complete different style with higher prices. The shops, which sold the bags before, was'nt allowed to sell the new bags and so the brand disappeared from the German market. I do not see any marketing activities here and only one Boutique in Hamburg is not enough for a country with more than 80 million people. I still would buy their scotchgrain bags, but that is far away from that, what Mulberry offers now. And so the brandname is a bit forgotten and the former buyers switched to other brands.
You just summed up the demise of the brand for me too
 
You just summed up the demise of the brand for me too
I still find it surprising that they pulled the brand from so many stores, there’s nowhere in Aberdeen I can go and physically but or even look at M bags, John Lewis was the last place that stocked them and that’s recently closed. Just 5 years ago House of Fraser, Cruise and Kafka all carried mulberry.
 
I wrote customer service by email and they wrote back saying they'll be glad to arrange for an exchange! Yay. I will post more pictures when I receive the replacement. Great customer service.
Hi
I think think this mini alexa in this color is gorgeous!
I am thinking about getting this same bag.
Are you happy with your replacement from the company? Do you still like it and do you find that the lighter color of this bag gets dirty/ color transfer easily?
 
Regular Alexa price now showing on the UK site as £1250, oversized £1450, regular Amberley £1150, know price rises are inevitable but it just seems to keep going up and up right now
 
Top