Do you keep the faulty beige ABC LD until another beige one is available? What if the wait time is a month, what did the SA say to that scenario? I checked dior.com and the website is slow in loading new information. Most of the colored enamel charmed ABCDior LDs are not available at the moment. The brick red and cedar green color are available.
Yes I have the faulty beige in my possession as I did not know it was faulty until I got home, so I'm waiting for 1 to "show up". In the boutique the 2 top handles were taped together in the up position with felt. I didn't think to remove the felt and check the handles. Next time (I doubt there will be a next time at these new prices

) I will remove all packaging to inspect. I did not think to ask him about the 30 days policy. Good point! I will shoot him a text today to ask and check up on shipment. I'll let you know too what he says about the 30 days. Technically I'm not suppose to do an exchange or a return but since the handle is "faulty" they are making an exception altho my SA said that is normal, smh. Dior.com purchases are technically suppose to be shipped back to Dior.com for returns or exchanges to begin with, but he allowed the exchange of my warm taupe for my beige. Well he got something out of it as well as HE got commission for my return (you scratch my back, I'll scratch yours type of deal). If my back handle was stiff in movement like the front I would take the squeak noise as it would happen less frequently as there is less movement. But with it loose, each time it shifts, it squeaks. Not only that, as I wear it with the shoulder strap, the top handles aren't in perfect alignment. If I had bought this bag from a private seller, I would have thought this $5k bag was fake! Lol. It should be perfect! Isn't that why we spend so much on these bags, for the quality, craftsmanship and perfection? I'm sure the bag gifted to Princess Di didn't have 1 loose handle that squeaked. Lol.

They wouldn't dare gift her a bag like that!

So why should I accept that is normal? Lol. If he says that is normal 1 more time to me (he said it twice), I'm going to bring that up!

That is NOT normal, and if it is,THEY ALL SHOULD SQUEAK! Why isn't my front handle loose and squeaky like the back handle? SMH!

. Im glad its not but Im just making a point. Lol. Thank you for allowing me to vent.

I feel much better now. Lol
