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I have a problem! The authenticators think the bag doesn't match the sellers description. They say they have found scuffs and cracks in the glazing. I feel like this even suggests a hole? I can apparently return for a refund. Should I?

The lower res pic is from the seller and the high resolution from the authenticator - it almost looks like the seller purposefully blurred out the hole?!View attachment 5657540


View attachment 5657541
Looks to me like it's part of the construction, not a hole.
 
Hi, ladies - could really use your help. Ordered my first Strathberry midi tote. Was torn between this one and the Tan Bridle. Went with this one since the husband loved this one too. Once I got it, wasn't too sure. I like this one too, don't get me wrong. It's a gorgeous gray with tan/white. Just not sure.

Seemed like the Tan Bridle was more of a neutral and would've gone with everything. And since Strathberry doesn't offer free returns from the US, is it worth spending over a $100 to ship it back to get the other one? Or just return it?

Keep it or return? Help, please. Haha!View attachment 5657537
I love the gray and the colorblocking on the sides and strap! I say keep it : )
 
I

I have a problem! The authenticators think the bag doesn't match the sellers description. They say they have found scuffs and cracks in the glazing. I feel like this even suggests a hole? I can apparently return for a refund. Should I?

The lower res pic is from the seller and the high resolution from the authenticator - it almost looks like the seller purposefully blurred out the hole?!View attachment 5657540


View attachment 5657541
I would ask for refund. And thank the thorough authenticators.
 
I

I have a problem! The authenticators think the bag doesn't match the sellers description. They say they have found scuffs and cracks in the glazing. I feel like this even suggests a hole? I can apparently return for a refund. Should I?

The lower res pic is from the seller and the high resolution from the authenticator - it almost looks like the seller purposefully blurred out the hole?!View attachment 5657540


View attachment 5657541
I agree with @muchstuff, it doesn't look bad to me. The only thing I would consider is that since you bought through ebay's authentication service is that I believe it is hard to return, especially since you were told about it ahead of time.
 
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Hi, ladies - could really use your help. Ordered my first Strathberry midi tote. Was torn between this one and the Tan Bridle. Went with this one since the husband loved this one too. Once I got it, wasn't too sure. I like this one too, don't get me wrong. It's a gorgeous gray with tan/white. Just not sure.

Seemed like the Tan Bridle was more of a neutral and would've gone with everything. And since Strathberry doesn't offer free returns from the US, is it worth spending over a $100 to ship it back to get the other one? Or just return it?

Keep it or return? Help, please. Haha!View attachment 5657537
I've had this problem! You don't know which one to order, and once you get one, you start wondering if you would have loved the other one more. The thing is, you could exchange for the other one, then decide you actually like this one better. I think the color combo is pretty and very neutral. I love colorblocking but try to avoid it in bags because it makes me feel like it is harder to coordinate with clothing. Sorry, I'm no help, but I'm leaning towards keeping it as long as you love it, as you really don't know if you'll love the other one.
 
I've had this problem! You don't know which one to order, and once you get one, you start wondering if you would have loved the other one more. The thing is, you could exchange for the other one, then decide you actually like this one better. I think the color combo is pretty and very neutral. I love colorblocking but try to avoid it in bags because it makes me feel like it is harder to coordinate with clothing. Sorry, I'm no help, but I'm leaning towards keeping it as long as you love it, as you really don't know if you'll love the other one.
Haha. This is currently my state of mind. But I hear you. I tried styling it with a bunch of my outfits & frankly it does go with many of them. Looks like it might be a winner. It is very pretty. Thank you so much!
 
It is so cute and I was looking at this style yesterday, Lane, in the one with the multicolored sequins on the front. Then I remembered I don’t go anywhere fancy, so just enjoyed the picture. And even though it’s small, it looks big enough to carry a phone, yes?
It is surprisingly roomy! There is a large slip pocket on the back for your phone. I can fit everything inside that I normally carry, even my huge sunglasses.
 
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