Vestiaire Collective experiences?
- Thread starter Kopisusu
- Start date
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Their curating team seems to be a bunch of students who try to push the prices down as much as possible. A friend of mine is getting married, so we went to London for a bit of shopping, she bought wonderful Barbara Bui shoes for 470 GBP, at home it turned out that while the box said it is a 39, somebody put the 37 1/2 size into the box and she doesn't want half of her toes removed. Given the fact that a trip to London is 3 hours one way (and about 150 train fare) and the shop insists that she brings them in personally with the receipt, she decided to put them on VC, they want her to sell them for 50. She wasn't expecting the full price but thought about half...
Where did you buy the shoes? Just get on the phone, e-mail or whatever your friend has to do to make that store let her return the shoes at their expense. What
nerve to make her come in with the shoes when they put the wrong size in the box for her! I can't believe it... I'm getting all upset for your friend 
but the store are absolutely responsible and they need to correct their mistake. Contact management as high up as you need to!Where did you buy the shoes? Just get on the phone, e-mail or whatever your friend has to do to make that store let her return the shoes at their expense. What
Done it already, apparently it is standard protocol, somebody does have to come in with the receipt, the shoes and the credit card she used to pay with. Apparently they had issues with people returning different items than they have bought (as in trying to replace authentic goods with fakes, or returning worn items). It's one of the luxury shops in London. They were quite polite but didn't bulge. I think my other half will be working in the London office next week, so he can possibly go in. I do understand why they do it, but ffs, it's not like she just changed her mind, the shoes in the box are simply too small, she wants the right size or a refund, while I can understand the shop and safety precautions, wasting a whole day and a ton of money on travel expenses for a mistake somebody in the shop made...
Well, if buyers return the wrong items the store can just not give them a refund or a new item? They should be able to handle this from customer to customer. Especially since the store made the mistake. Anyway, I hope it works out for your friend and that she has a lovely wedding, Bui shoes or not
Well, if buyers return the wrong items the store can just not give them a refund or a new item? They should be able to handle this from customer to customer. Especially since the store made the mistake. Anyway, I hope it works out for your friend and that she has a lovely wedding, Bui shoes or not
I think she is at the moment more worried about her bump spoiling the line of her wedding dress, they brought the marriage forward a bit due to unexpected offspring. Funny thing is, they had been trying for 5 years for kids, didn't work, she was quite depressed, so to cheer her up her other half said they should get married anyway, he loves her and if they have kids or not is not important, so they had a date set for September, last month she realised that she's expecting unexpectedly... (tbh I think because she stopped stressing out about it) and by September her wedding dress would have to be a kaftan, so it was all a bit of a rush. But as you can imagine with the deadline 2 months less than planned, there's a bit of stress involved, but she already decided that the baby is the best wedding present possible, but she still wants to fit into her dream dress.
Aaaw, they should make that bump the highlight of their wedding
("Unexpected offspring" )I was hugely (in every sense of the word) pregnant when me and my hubby got married. Dream dress didn't even factor in to it, har har
OT but speaking of dream wedding dresses, an old school friend once told me, when we where in our early 20's, how she already had everything planned for her future wedding. Everything from the church, to the dress, to everything. At that age I had absolutely no plans of getting married and had never even thought about it so I was just
at this nuptial self determination. I remember asking her what the future groom might think about all of this and she just said it didn't matter and that she actually didn't have a boyfriend yet I wonder if she ever did get married 
Aaaw, they should make that bump the highlight of their wedding
I was hugely (in every sense of the word) pregnant when me and my hubby got married. Dream dress didn't even factor in to it, har har
OT but speaking of dream wedding dresses, an old school friend once told me, when we where in our early 20's, how she already had everything planned for her future wedding. Everything from the church, to the dress, to everything. At that age I had absolutely no plans of getting married and had never even thought about it so I was just
To be honest, I never got the thing about wedding dresses and all that, we went to the registry office and then had a party with friends. After 10 or 12 years together, a white dress would possibly not have been appropriate and white is simply not my colour anyway. What always really scared me about weddings was the whole stress with planning the event and a lot of stress. Far too many couples totally splash out and pay off the debts of the first wedding even after a few divorces. If somebody wants a big wedding with the whole big dress and stuff, great for them, but it just wouldn't have been for me and OH was totally happy that he doesn't have to spend the whole day miserable in an uncomfy suit. Since we're both bad with remembering dates, we picked the 4th of July (we couldn't get a date on the 1st of April) and we're still laughing because when we got together most of our friends predicted we wouldn't last 6 months as apparently we are too different, the geeky IT guy from a small town and the music journo who thought Hyde Park and Central Park is untamed nature... 15 or 16 years later, it is great fun teasing them about their predictions and just going "Hey, just give us a few more weeks..."
I love your story, we have a couple of similarities
I agree, to me it's the being married in itself that's most important, not the wedding.
Good evening ladies,
How long does it take for VC usually to ship to the buyer?
I purchased a hat and paid on 24 Jun and since then the status has not changed from ‘awaiting receipt’.
It’s been 7 days now so I’ve emailed but has not receive any response.
Quite annoyed with this whole thing
How long does it take for VC usually to ship to the buyer?
I purchased a hat and paid on 24 Jun and since then the status has not changed from ‘awaiting receipt’.
It’s been 7 days now so I’ve emailed but has not receive any response.
Quite annoyed with this whole thing
I think it depends on the seller and how quickly they send everything to Vestiaire? I've read in some cases, this can take some time.Good evening ladies,
How long does it take for VC usually to ship to the buyer?
I purchased a hat and paid on 24 Jun and since then the status has not changed from ‘awaiting receipt’.
It’s been 7 days now so I’ve emailed but has not receive any response.
Quite annoyed with this whole thing
You are welcome! I'm just not the best spokes person for VC, I've totally given up on them. I hope you have better luck with your purchase, I know many here are happy with them.
Also, try to e-mail them, they do get back to you quite quickly from my experience.
Thank you!I’m sorry to hear that you didn’t have a good experience with them!
I just read on Chanel that a member purchased a fake jacket and VC totally washed their hand off!
I think she had to get her CC involved. I have to check the thread to see if she has any updates!
So it seems it’s a mix experience with VC.
I too paid with my CC so if anything I should be able to dispute n get my money back. Hopefully it won’t come to that as I really want my hat!
I’ve emailed them n it’s been two days still with no reply...