Very common for me. Almost all of my VCA was brought to me in sealed plastic. In my personal experience, if it wasn't sealed in plastic, it was tried on before.
VCA ~ Van Cleef Arpels Discussion thread!
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Very common for me. Almost all of my VCA was brought to me in sealed plastic. In my personal experience, if it wasn't sealed in plastic, it was tried on before.
That's what I was afraid of. I told them I wanted a brand new bracelet never worn (whether it be in the store or a return from someone) because I am such a perfectionist. I have had poor experiences with high end companies giving me pieces that someone had already worn before. I had trouble with Cartier giving me a love bracelet that they re-polished after someone bought it & returned it and had trouble with the screws staying shut because of it. Hermes also sold me an Evelyne bag that had deep scratches on the hardware that I didn't notice until I opened up the box at home as I didn't fully inspect the bag at the store. I called the manager immediately and he apologized and let me exchange for a new one. When I showed pictures of the scratches to my SA at a different Hermes, she couldn't believe that they sold me a bag like that.
The VCA SA said they're all brand new. However, the one they gave me was not in plastic and had a price tag attached to it. The pictures of the ones I saw in plastic from people buying pieces don't even have price tags on it so it must not have been absolutely brand new. This was a new SA for me as my previous SA, who was the best, had left the company because she is pregnant. It's hard to trust a new SA. I didn't know that they bring them out in plastic until yesterday. They also had to steam the bracelet before they gave it to me because they said there were fingerprints all over it.
Would it be crazy if I went back and asked for a new bracelet that is right out of the plastic?
Were most of your pieces purchased at VCA in sealed plastic? Also, for the ones that were not in plastic, did they have price tags attached to them?
I have fairly hairless arms as well, but I thought maybe it could be grabbing onto a little piece of hair. It was hard for me to tell if a piece was sticking up or not, but I will take a better look it at it.
I am disappointed that my bracelet was not brand new in the sealed plastic bag. I'm debating bringing it back and exchanging for one in plastic so that I can know for sure that it was brand new and never tried on.
I still don't understand why the gold color would be different either.
I've been to VCA stores in several countries, and have always been presented pieces without the plastic. Never even thought of this before.
Most of my pieces were purchased at NM, and I don't remember where the price tag was located, I'm so sorry.
It is entirely possible that the piece was handled merely to attach the price tag.
I personally have never required that the pieces I purchase are presented with the plastic attached.
I buy mine from
Neimans and never knew there was plastic ever !
The color difference I can’t explain. Maybe the store can when you contact them.
Neimans and never knew there was plastic ever !
The color difference I can’t explain. Maybe the store can when you contact them.
If you read my post, I say almost all of my pieces were presented in plastic. But I have also purchased pieces not presented in plastic. To me that is not a deal breaker. Pieces get tried on as we know.. this forum is filled with beautiful pieces tried on and photographed but never purchased. That means someone eventually purchases those pieces.
Only you can decide if you find this acceptable. Personally it's not a deal breaker for me.
I have never seen plastics on pieces before (including the only piece of RC in my region that I own). I personally think that it is quite unprofessional to show a customer a piece presented in plastic covering, as jewelry need light to deflect light to show its true grandeur. That said, I think a large part of how pieces are presented (with or without plastic covering) is subject to each store’s policies. For instance, I know that some Chanel stores would remove plastic film on hardwares before they show/sell items to clients while other stores won’t. (They find the plastic film to be less aesthetic!) I wouldn’t place too much importance on plastic covering or not. After all, if it’s a piece I truly love or the last piece in stores or in the region, I am sure that the lack of plastic covering would be secondary to anything else.
I was looking at the larger diamond butterfly ring - i have yet to see it in person since I moved to London I've only been able to get to the VanCleef at Harrods and they have just the worst customer service....(I'll be going to Selfridges when I get a chance) but does anyone know how likely is it that they would be able to remove the two antennas on the butterfly? I find them to be an eyesore.
I hope it's OK to post this request here. So please forgive me if it's not.
Can someone with the perlee hoop earrings post a picture of that shows clearly how the posts are angled? I have a pair of David Yurman Helena large hoops. I love them, but they don't hang straight against my face. I know the perlee hoops have the angled posts exactly for this reason, so I want to take the DY to a jeweler to re-do the posts for me.
Thanks in advance!
These are the DY earrings for your reference.
Can someone with the perlee hoop earrings post a picture of that shows clearly how the posts are angled? I have a pair of David Yurman Helena large hoops. I love them, but they don't hang straight against my face. I know the perlee hoops have the angled posts exactly for this reason, so I want to take the DY to a jeweler to re-do the posts for me.
Thanks in advance!
These are the DY earrings for your reference.
Hello, I do not have the perlees, but Cartier hoop earrings also have the angled posts, so hopefully that will help in your search for photos. I bet you could find some with a google image search if nothing else. Good luck
