VCA ~ Van Cleef Arpels Discussion thread!

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#23,386
Hello, was hoping to get some insights from this group, I placed a deposit for Magic MOP earrings more than 6 months ago and they still haven’t come with no ETA. Has anyone else experienced something similar recently? I was told they are very backlogged on the production of that item and aren’t accepting more orders on that item at this time. Any insights would be much appreciated
 
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#23,388
ALMcR3ynolds said:
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I totally share the frustration. I am a new client in nyc. Put down a deposit on magic MOP earrings in may and zero communication. Ended up buying VA size on a work trip b/c they were in stock. Wanted YG MOP pendant to match, no dice. Said would be interested in hammered gold MA earrings instead, offered to pay in full, told no option to order. It’s so frustrating, I am trying to spend $ but refuse to buy things I don’t want (was offered RDN earrings and agate bracelet but not my jam). Any advice???? I would change SA but mine is a high jewelry person you would think she would have more pull!
 
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#23,390
MissPositivity said:
Hello, was hoping to get some insights from this group, I placed a deposit for Magic MOP earrings more than 6 months ago and they still haven’t come with no ETA. Has anyone else experienced something similar recently? I was told they are very backlogged on the production of that item and aren’t accepting more orders on that item at this time. Any insights would be much appreciated
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In my limited experience the items normally show up within 6-9 months.
 
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#23,392
dls68 said:
I totally share the frustration. I am a new client in nyc. Put down a deposit on magic MOP earrings in may and zero communication. Ended up buying VA size on a work trip b/c they were in stock. Wanted YG MOP pendant to match, no dice. Said would be interested in hammered gold MA earrings instead, offered to pay in full, told no option to order. It’s so frustrating, I am trying to spend $ but refuse to buy things I don’t want (was offered RDN earrings and agate bracelet but not my jam). Any advice???? I would change SA but mine is a high jewelry person you would think she would have more pull!
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Are you new to VCA in general or just the NYC store? I have learned that patience is the key when trying to acquire a VCA collection. These are handmade pieces so it takes time to produce. If Paris isnt accepting orders on certain pieces then it’s no pull to be had. No SA is going to take your order. Once they restock to certain levels the boutiques they will allow deposits again on certain stock items. Currently no one know if spend limits will be removed or not. Definitely don’t buy items you don’t love.
 
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