Has anyone had their lengthening services take a lot longer than you were told? My regular SA wasn't in the day I dropped by so another SA helped me. She told me 10-12 business days and it has been way over that. I've had other pieces lengthened and it always came back earlier or within the time frame.
I tried to reach out to the SA via text and call but have not heard anything back. I assume she may be on vacation since the holidays are near so I decided to call the store and it just sends me straight to voicemail. I haven't been able to stop by the store since it is about 2 hours from me so I can't inquire in person which is a bit frustrating.
Has anyone had any issues like this? I don't know if I should contact my regular SA to see if he can help me only thing was he wasn't the one who processed the lengthening request.