VCA ~ Van Cleef Arpels Discussion thread!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#18,421
hab818 said:
Hi everyone! Long time lurker and admirer of everyone’s beautiful jewelry. Thank you for feeding my obsession with this brand :P

I did a search and not much came up. Hope this isn’t a repeat question.
Looking to make my first VCA purchase. Saw the new lucky collection, fell in love with the plum blossom earrings. I tried reaching out to my closest VCA boutique which is in Atlanta NM and they were really quite rude to me over the phone.
I turned to VCA online and a really friendly ambassador got back to me. My questions:

1. I’m looking to build my VCA collection in the long run. Better to work and build a relationship with an SA or does it not really matter? Can you even build a relationship with an ambassador online?
2. If I purchase earrings online and the posts need to be altered can that still be done? How would that work- would I need to bring it in to my nearest VCA boutique?

Thanks very kindly in advance for helping this rookie out!
Click to expand...
I have always bought in person but made my first online purchase recently, that turned out super easy. I was very pleased with the service I received. With that said, certainly having a relationship with a boutique is helpful. My SA has found some hard to find items, and I am able to get repairs taken care of without issue. I'm sorry the VCA boutique was not helpful to you. I suggest that you ask for the name and contact info of a SA from the members here and you can contact that SA directly. It's often helpful to have a name to refer them. You can DM me and I can share the name and contact info for my SA if you like.

I asked the question about repairs/changes for online purchases, and they told me they could send me the return shipping label. It goes to Texas (US purchase) and they ship to NYC where they do the work. So yes, repairs are all available for online purchases.

One other thing, I do use my SA as a consultant too. As I'm slowly building my collection, I ask her opinion on my future purchases, and she will help me plan out stuff, or make suggestions as to which pieces would work given my preferences. It helps me.
 
  • Like
Reactions: TankerToad, hab818, HADASSA and 1 other person
Shop Van Cleef & Arpels at Fashionphile
#18,422
cafecreme15 said:
So I’ve been thinking about the different 2 motif styles and I tried these today. I LOVE them. I initially didn’t want WMOP because I didn’t want to be matchy matchy with my bracelet. But feel like earrings and bracelet are far enough apart on the body where it may not come across as such, plus I stack the bracelet with other non-VCA pieces. What do you all think?
Click to expand...
Hi! They look great on you, and I think matchy matchy is great. It adds a nice touch to an outfit, especially a casual one, and makes one look put together. I am all for matchy matchy! I vote yes.... get it!
 
  • Like
Reactions: Mali_, TankerToad, cafecreme15 and 2 others
#18,423
hab818 said:
Hi everyone! Long time lurker and admirer of everyone’s beautiful jewelry. Thank you for feeding my obsession with this brand :P

I did a search and not much came up. Hope this isn’t a repeat question.
Looking to make my first VCA purchase. Saw the new lucky collection, fell in love with the plum blossom earrings. I tried reaching out to my closest VCA boutique which is in Atlanta NM and they were really quite rude to me over the phone.
I turned to VCA online and a really friendly ambassador got back to me. My questions:

1. I’m looking to build my VCA collection in the long run. Better to work and build a relationship with an SA or does it not really matter? Can you even build a relationship with an ambassador online?
2. If I purchase earrings online and the posts need to be altered can that still be done? How would that work- would I need to bring it in to my nearest VCA boutique?

Thanks very kindly in advance for helping this rookie out!
Click to expand...
@hab818, I am so sorry to hear about the rude treatment you got at NM Atlanta. I have been dealing with the DESIGNATED SALES ASSOCIATE for VCA there for the past 7 years and have nothing but great things to say about him. He came recommended by @PennyD2911, who has known him for way longer than that.

I have reached out to him, because bad treatment from one SA shouldn't deny you great treatment from another and it is after all your "HOME" store. I will PM you his info and have him restore your faith in the VCA boutique.
 
Last edited:
  • Like
Reactions: Opaldreamz888, TankerToad, DS2006 and 5 others
#18,425
Aimee3 said:
You’d have to try dangling a bracelet to ressemble the earrings in yellow gold to see if they show up against your blonde hair!
Click to expand...
Hadn’t thought of that - great idea!
BigAkoya said:
Hi! They look great on you, and I think matchy matchy is great. It adds a nice touch to an outfit, especially a casual one, and makes one look put together. I am all for matchy matchy! I vote yes.... get it!
Click to expand...
Thank you!
 
#18,427
hab818 said:
Hi everyone! Long time lurker and admirer of everyone’s beautiful jewelry. Thank you for feeding my obsession with this brand :P

I did a search and not much came up. Hope this isn’t a repeat question.
Looking to make my first VCA purchase. Saw the new lucky collection, fell in love with the plum blossom earrings. I tried reaching out to my closest VCA boutique which is in Atlanta NM and they were really quite rude to me over the phone.
I turned to VCA online and a really friendly ambassador got back to me. My questions:

1. I’m looking to build my VCA collection in the long run. Better to work and build a relationship with an SA or does it not really matter? Can you even build a relationship with an ambassador online?
2. If I purchase earrings online and the posts need to be altered can that still be done? How would that work- would I need to bring it in to my nearest VCA boutique?

Thanks very kindly in advance for helping this rookie out!
Click to expand...
If the Atlanta Neiman Marcus was rude or unfriendly, I would not give them my business. I would assume that you can build a relationship on line (bc many areas do not have a local VCA). Perhaps ask the VCA ambassador if there is a local boutique or contact she can recommend. Or maybe a TPFer from your area can make more specific recommendations. I prefer shopping for jewelry in person, with a referral from someone I trust, but where I live, there are several options. Good luck and happy shopping!
edit: I just saw that @HADASSA and @innerpeace85 responded with more concrete help, so happy shopping! Pls post an action pic of what you end up with along with what I am sure will be a fun and rewarding shopping adventure! :biggrin: Also, ITA with @EpiFanatic re the importance of having a trusted SA help guide or curate your collection!

@cafecreme15, the earrings look amazing on you! agree with @BigAkoya, as well as with @Aimee3, and with @couturequeen!

congrats @pigleto972001 on your gorgeous wg so! 9 months! I am so happy for you! :D
 
Last edited:
  • Like
Reactions: oranGetRee, pigleto972001, Alena21 and 1 other person
#18,431
cuselover said:
Hi I just got my bracelet less than a year and already I noticed there is a crack on one of my black oynx motif. Can this be fixed?View attachment 5030566
Click to expand...
Hadassa has given you good advice. Stones have different prices to be replaced, the good news is that onyx is less expensive per motif, and the even better news is that most of the time when there is color or pattern variance found in a certain stone you will required to replace all of the stones to ensure a perfect match. In the case of onyx, you may be able to replace just one stone since all stones look the same. Also, your SA may be able to offer you an even better resolution, just reach out to them with the problem, remind her that you purchased it within the year and see what she says to do.
 
  • Like
  • Love
Reactions: Mali_, chiaoapple, TankerToad and 3 others
#18,432
cuselover said:
Hi I just got my bracelet less than a year and already I noticed there is a crack on one of my black oynx motif. Can this be fixed?View attachment 5030566
Click to expand...

Aside from the good advice already given, this is such a minor scratch that I personally would wait until there is more wear on this and possibly other motifs before going through the replacement process.
 
  • Like
Reactions: Mali_, Notorious Pink, gagabag and 6 others
#18,434
cafecreme15 said:
So I’ve been thinking about the different 2 motif styles and I tried these today. I LOVE them. I initially didn’t want WMOP because I didn’t want to be matchy matchy with my bracelet. But feel like earrings and bracelet are far enough apart on the body where it may not come across as such, plus I stack the bracelet with other non-VCA pieces. What do you all think?
Click to expand...
Gorgeous! :)
 
  • Love
Reactions: cafecreme15
#18,435
cafecreme15 said:
So I’ve been thinking about the different 2 motif styles and I tried these today. I LOVE them. I initially didn’t want WMOP because I didn’t want to be matchy matchy with my bracelet. But feel like earrings and bracelet are far enough apart on the body where it may not come across as such, plus I stack the bracelet with other non-VCA pieces. What do you all think?
Click to expand...
Hi there! Are the 2 motif earrings heavy at all? I'm thinking about purchasing the RG pave and grey MOP ones so I was wondering. Txs!
 
You must log in or register to reply here.
Top