Trusted Hermes Reseller Discussion Thread

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#1,044
Heatherlite said:
I met the owner of Only Authentics to see a particular bag a couple of years ago. It was not in the condition as described in Malleries. I decided to pass. Hope you paid through PayPal so you have recourse if you're not satisfied.
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hi, after reading your comments, I told seller i would like to cancel the transaction and even offer seller to deduct 10% of deposit for the inconveniences caused. Things were not pleasant since. He proceeded to cancel the transaction and sent me an email via malleries that the deposit will be refunded and i will be put in the non paying buyer. Everyting is fine but I sent seller several emails asking when he will be refunding the deposit to paypal but he has refused to reply me and is ignoring me. I have approach paypal to open a dispute and paypal closed the case as it does not involve a physical item...i appeal as it is part payment for the bag and given that this is a cross border transaction, i am not able to inspect the bag physically and since i got aware of your experience , i didnt want to take the risk of wiring the remaining usd10k and then i have no recourse. Previously, i have dealt with both Jane and Kelly , both resellers too. No problems and we have good relationships....1st time dealing with only authentics, will avoid them since they dont seemed to be responsive and ignore all emails from me , just to know when they will be refunding the deposit. And guess what, they upped the price of the bag after cancelling my transaction by usd3k from usd11999 to usd14999. I wont recommend this seller.
 
#1,049
wancheekin said:
hi, after reading your comments, I told seller i would like to cancel the transaction and even offer seller to deduct 10% of deposit for the inconveniences caused. Things were not pleasant since. He proceeded to cancel the transaction and sent me an email via malleries that the deposit will be refunded and i will be put in the non paying buyer. Everyting is fine but I sent seller several emails asking when he will be refunding the deposit to paypal but he has refused to reply me and is ignoring me. I have approach paypal to open a dispute and paypal closed the case as it does not involve a physical item...i appeal as it is part payment for the bag and given that this is a cross border transaction, i am not able to inspect the bag physically and since i got aware of your experience , i didnt want to take the risk of wiring the remaining usd10k and then i have no recourse. Previously, i have dealt with both Jane and Kelly , both resellers too. No problems and we have good relationships....1st time dealing with only authentics, will avoid them since they dont seemed to be responsive and ignore all emails from me , just to know when they will be refunding the deposit. And guess what, they upped the price of the bag after cancelling my transaction by usd3k from usd11999 to usd14999. I wont recommend this seller.
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So glad to have posts like this to warn me of a specific seller ~ I know it isn't easy sharing. Thanks.
 
#1,050
Read one bad experience with sluxury but decided to take a chance. I couldn't have been happier. The Kelly was even better than she described and the bag arrived (from Japan to New Jersey) in a matter of 2-3 days. No moldy smells, although the bag did smell like it was stored in the box (which she stated, sort of like a stale smell). It's box leather so I used Doc's leather treatment on it and not only is the smell gone, but it's now waterproof.
Sluxury was very easy to deal with and pleasant.
 
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