I think I'm spoiled; my home store is Charlotte, NC and while the selection might be small, my SA and SM work very hard to find what I need. I was recently in LA and went to the Beverly Hills store and while everyone was nice, it took FOREVER to get some help. I must have stood at the scarf counter for 10 minutes until someone helped me; contemplated waving my Amex around like a flag to let them know I was serious.
Charlotte is my home store too. They are fantastic (though I so wish the store was bigger). There's something to be said for a smaller store where you literally know everyone who works there (and they know you).