Sigh, I am really embarrassed to say this, but what I love and think is so beautiful is really not good for my back at all. I want to avoid that disc fusion surgery at all costs. I really do not fill my bags with much, so they are not heavy at all, but still they hurt. I am going for PT again now and I do have to be careful. I may switch them out. My fave SA was transferred amd she knew my needs very well, but I am lucky enough to find such a sweet girl at another store that is simply a doll. She told me I could not wear any deep bags with heavy hardware, but I thought if I removed the chain, it would be okay. The chain on the Marielle is not only pretty, but the more comfortable of the straps. I know exactly how you feel. I always feel badly if it is not an even exchange for the store. I can see my DH is really disgusted and cannot understandnough how these things happen. I think it is hard to tell what the actual weight feels like just walking around the store with the excitement of new things and a new floorset for a Coachie, lol. That bag looks adorable and since I have plenty of everyday bags in dark colors and I really wanted something special that is comfortable, that might be my bag as well or the drawstring, as long as it is not heavy. It sounds really wonderful and I can use my PCE this week to order it. Did you see the drawstring as well and hold both of them? Thank you for your kind advice!!