one would think lol...they never even mentioned the cleaning solution (which, I needed at the time, badly!) either time I went. I mean, I assumed they had it, but, without offering, I assumed you could take your stuff there to have it cleaned either free of charge, or, for some small fee, but, Tiffanys is slightly too far for me to do that when it's needed. Luckily, my uncle is a wonderful engraver and works with a jewler from time to time, so, he helped me out with everything I needed
You would think though that if they're not going to throw something in with your purchase, they would ask you if you wanted to purchase it.
