Tiffany tarnishing

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#91
omg I am so sorry that happened to you! I have personally have never had that happen with my Tiffany silver, and I spray perfume, rub lotion, and apply sunscreen without removing my jewelry.
However, I had a coworker that got a mini tag necklace like that last year, and the same thing happened to her.
Definitely exchange it.
 
#92
Well, the closest Tiffany is like 3.5 hours away from me :( Does anyone know if I called them, and explained my issue and sent it back, if they would refund me? I was just going to resell it, but I honestly don't know of anyone who would even WANT a necklace in this condition... It's sooooo bad. It's disgusting... I've never had a problem like this with ANY of my Tiffany jewelry, and that's basically all I wear... I just don't know what could have caused it, if I wore the bracelet on the same days (and then some!), and that is still in perfect condition?
 
#94
Call your closest Tiffany store's customer service. I'm sure they will help you. You might have to mail this necklace back to them since you live far from the store.

I'm sure Tiffanys would fix this issue without questions. They do free rhodium platings, cleanings, chain lengthenings, etc ...
 
#95
wow you're not exaggerating. I've never seen my tiffany pieces do that either. The most is some slight brown tarnish if I leave them exposed to air over weeks on my dresser.

I'd agree with emailing and attaching those photos for proof.
 
#97
Wow...I have many, many Tiffany silver pieces and have never seen anything like that at all. Some pieces I've had for about 10 years and they look great and I do nothing more than wipe them when the silver cleaning cloth. I can't imagine how that happened. I would definitely call or email them and send them the pics. I have no doubt they will replace your necklace or refund your money. If you can't get to a store I'm sure it would not be a problem to ship the necklace back to them. I've always had great customer service from Tiffany. Sorry that happened to your pretty necklace. Hopefully you'll get it straightened out soon. Let us know the outcome.
 
#99
Call your closest Tiffany store's customer service. I'm sure they will help you. You might have to mail this necklace back to them since you live far from the store.

I'm sure Tiffanys would fix this issue without questions. They do free rhodium platings, cleanings, chain lengthenings, etc ...[/QUOTE]

Tiffany offers free rhodium plating on sterling items? Is this true? What about ruthenium? I'd love to turn a couple of pieces gunmetal.

Back to topic, I once bought a Frank Gehry cuff that tarnished unevenly with a couple hours of wear. A corner that didn't touch my wrist kept turning black. I returned it in-store. I agree that the tarnishing is hideous and you should call their service line. I'm sure they'll help you.
 
#105
OH, DEAR...
My girlfriend got the "Return To" heart necklace (heavy chain) and matching bracelet. The necklace turned black after she wore it twice, the bracelet stayed perfect. We think it was a chemical reaction, something different in her neck skin/wrist skin. She has to clean it everytime she wears it.
 
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