Tiffany tarnishing

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#136
Jayne1 said:
Worth repeating!

Also, what about sunblock, perfume etc that may have come in contact with your necklace?

I'd still make the trip back (or mail it back) and get a replacement.
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Nope... Nothing at all could have came in contact w/ it. I purposely never spray perfume on my neck so I don't ruin my necklaces... No lotion. No sunblock. Nothing.

Also to answer Ratnapur's question... I remember it WAS hot out when I wore the necklace, but I've worn other silver jewelry those days and everything else was perfectly fine. Also, I've worn my other Tiffany necklaces in VERY sweaty conditions, such as the beach, working out, and hiking and never had any problems whatsoever. To me, something had to be defective w the necklace for it to be tarnished this bad. I'll just call Tiffany this weekend and update you guys with the outcome.
 
#137
That's crazy. I've seen people complain about one random Tiffanys item tarnishing a lot, when their other items were fine. I bet that once in awhile a dud slips through (maybe they forgot to do the final treatment/coating on this particular piece) and they accidentally sell it. I would absolutely return it -- you might be able to ship it to them, then they could ship a new one back to you. I mean, it looks like the chain even got all tarnished, and that just never happens!
 
#141
kayti said:
I wouldn't sell it off to someone, I'd return it to Tiffanys! Call them immediately and get a new one. The longer you wait to return it the more suspicious/awkward it might be.
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I agree. It would be almost dishonest to clean it up then sell it on to someone, knowing that its obviously faulty. As the OP has said many times that there is no Tiffany near her or it takes three hours or something :wondering there is something seriously wrong here one way or another, and I think rather than going on and on about it on this thread, just take the time and get to Tiffany to have it sorted properly.
 
#142
I live in the tropics, perspire a lot and the chain of my necklace does turn darkish tarnished after a while, but usually that's at least a few months down the road of constant wearing that does this. My oldest item from 06 is still in good condition although I do polish and dip it from time to time.

I would return the item asap before they try to shift the blame back on you. Start by emailing their customer service and see what they suggest. Good luck and let us know what happens
 
#143
Princess Pink said:
I agree. It would be almost dishonest to clean it up then sell it on to someone, knowing that its obviously faulty. As the OP has said many times that there is no Tiffany near her or it takes three hours or something :wondering there is something seriously wrong here one way or another, and I think rather than going on and on about it on this thread, just take the time and get to Tiffany to have it sorted properly.
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I know there's been cases where if something was seriously wrong with a piece then tiffany can send a pre paid envelope to your house and then you send it back to the store? I would contact customer service and tell them how unhappy you are.
 
#144
I've seen that sort of tarnish before and it will definitely clean right off really easily. Just contact customer service, send them photos + a copy of your receipt and they should be able to look after you.

It usually happens when the silversmith leaves a coating after polishing that has a reaction with your skin/something to do with the heat on the day.

The tarnish occurs more quickly on the pendant because it has more contact with your skin and your neck gets sweaty when its hot. Usually after its been cleaned once, there shouldn't be any further issues.
 
#147
nchid2700 said:
Nope... Nothing at all could have came in contact w/ it. I purposely never spray perfume on my neck so I don't ruin my necklaces... No lotion. No sunblock. Nothing.

Also to answer Ratnapur's question... I remember it WAS hot out when I wore the necklace, but I've worn other silver jewelry those days and everything else was perfectly fine. Also, I've worn my other Tiffany necklaces in VERY sweaty conditions, such as the beach, working out, and hiking and never had any problems whatsoever. To me, something had to be defective w the necklace for it to be tarnished this bad. I'll just call Tiffany this weekend and update you guys with the outcome.
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Don't bother trying to clean it, just mail it back to them and have them replace it. I have never seen that happen and I wear my Tiffany pieces in the ocean, bed, shower etc.
 
#150
Hi gals!

I went on a vacation to Monaco last week and I thought the best souvenir would be a little something from Tiffany's. I bought a silver necklace, wore it for about two or three times and it's tarnished! It's totally black around the edges, it looks scratched and it's dull.
I was so careful with it - it's my first piece of Tiffany's so I didn't want to get any sunscreen or perfume on it, and I kept it away from water at all times. I feel so bad!

I don't live near a Tiffany's store so I'm planning on calling one that's relatively nearby tomorrow to see what they can do. I hope they'll give me a new one (it's just a return to Tiffany's piece) or clean it because I feel so bad about it!

Has anyone had a similar experience? I loved the service I got in store so I'm sure they'll handle the issue with class.
 
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