Would love to hear about your experience with Dr Cha at Mina if you had surgery with him! He is on my top three list for jaw implant surgery!
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Thoughts on Mina Plastic Surgery Clinic?
- Thread starter curiousgeorgie
- Start date
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Who Replied?I don't think many clinics do =( , I've realised that Mina only has one Dr rather than several drs who do specialized surgeries. Maybe it's better to see a specialized drI have read mixed reviews, I don't think they have got a 5-star rating.
went to Mina. had face lift done. he did quite a good job but I don't like his staff ( not their fault but I think that is how the clinic run their business.) We are not all that happy with the result too. His recovery room was dusty and the blanket had blood ( bio hazards!) for future procedure, we might try other doctor. Felt rushed. Hard to see him ( only met 2x after the procedure). you ask questions in WA but more often than not I bet his staff ( who isn't a doc) is the one who answered your questions.
I know this review is years after your post but thought I should share my experience in case anyone finds it helpful. I did my eye procedure at Mina clinic and it was an excellent experience. Did upper blephorplasty, ptosis correction and fat grafting to upper eyelids. I did originally get introduced to Mina through seoul guide medical (as some commenters above mentioned), but that was over a year before I actually made the decision to get the procedure done. By that time seouls guide medical was no longer partnered with Mina clinic. So I worked directly with Mina to schedule and coordinate the appts for the surgery. Mina’s after surgery care was excellent. Honestly, I was really worried about that part, but anytime I reached out to them through out the last 13 months, they were very quick to provide a detailed response.Has anyone been here or heard things about this clinic?
Everything online looks pretty dandy. They've got a 5 star rating (although only 12 reviews compared to other major clinics), has a great website, good customer service, situated in Gangnam, etc. But I'd like to know about some real experiences anyone can share or if any native Koreans have much knowledge about this clinic?
Will be much appreciated!
Now because I saw this clinic mentioned in the comments here. I did also have a consultation with Answer clinic. In the beginning, I thought I liked Answer more because during the initial consultation the Dr there (Dr Choi) was much more flexible in procedure options to address my concerns. Where as, at Mina (Dr. Cha) came off really inflexible in that he would only address my concerns with his one stated approach (ptosis correction, blephorplasty and fat graft)… it took me a year of reading up more on the different procedures out there and actually following some double board certification oculoplastic surgeon in the U.S. that I realized the surgical plan Dr. Cha laid out strictly was in fact the correct one that I needed. Where as the Dr. Choi at Answer clinic was ready to give me eye brow lifts to address my actual need of ptosis correction. So in sum, I would go to Answer if you want something simple like Botox (because answer is cheaper than Mina, and I did infact get masseter Botox done there, quick and simple in and out) but I would not go there for anything more invasive.
Hi, what did you not like about the results? How long ago did you get the procedure done. I agree, you don’t get a lot of face time with Dr. Cha. But thankfully my procedure healed up well and the staff via WA did provide support throughout the recovery if I asked questions. But I’m very curious about your experience because I would like to understand if his clinic is really able to do a good job with all their offered procedures or if they really only specialize in eyes/nose as many of the comments I’ve seen about the clinic are usually one of those two. You mentioned he sid a good job but you don’t like the results?went to Mina. had face lift done. he did quite a good job but I don't like his staff ( not their fault but I think that is how the clinic run their business.) We are not all that happy with the result too. His recovery room was dusty and the blanket had blood ( bio hazards!) for future procedure, we might try other doctor. Felt rushed. Hard to see him ( only met 2x after the procedure). you ask questions in WA but more often than not I bet his staff ( who isn't a doc) is the one who answered your questions.
I'm considering Mina for a FL and lower bleph. How do you feel about them now that it's been several months after your FL? My main concern is him doing a good job on the facelift, I can deal with communication issues, etc. Did you have a SMAS FL done?went to Mina. had face lift done. he did quite a good job but I don't like his staff ( not their fault but I think that is how the clinic run their business.) We are not all that happy with the result too. His recovery room was dusty and the blanket had blood ( bio hazards!) for future procedure, we might try other doctor. Felt rushed. Hard to see him ( only met 2x after the procedure). you ask questions in WA but more often than not I bet his staff ( who isn't a doc) is the one who answered your questions.
Yes, I did SMAS FL done. personally I am REALLY not happy with the result. very minimal. The pain is still there. NONE of my friend knew I had FL done until I told them. VERY disappointing. Talked to them but they said the doctor can see the difference ( yeah right!) they 'snip' too little to achieve the natural look that it looks like I had nothing done ( except my mini jowl is gone). nothing else changed. Paid a lot of money for 2 little jowls!I'm considering Mina for a FL and lower bleph. How do you feel about them now that it's been several months after your FL? My main concern is him doing a good job on the facelift, I can deal with communication issues, etc. Did you have a SMAS FL done?
Thank you so much for your honest feedback! Taking them off the list.Yes, I did SMAS FL done. personally I am REALLY not happy with the result. very minimal. The pain is still there. NONE of my friend knew I had FL done until I told them. VERY disappointing. Talked to them but they said the doctor can see the difference ( yeah right!) they 'snip' too little to achieve the natural look that it looks like I had nothing done ( except my mini jowl is gone). nothing else changed. Paid a lot of money for 2 little jowls!
I and another member of my family did a full face lift and result was VERY dissapointing! . AFTER the procedure, good luck if you can speak to the doctor!Has anyone been here or heard things about this clinic?
Everything online looks pretty dandy. They've got a 5 star rating (although only 12 reviews compared to other major clinics), has a great website, good customer service, situated in Gangnam, etc. But I'd like to know about some real experiences anyone can share or if any native Koreans have much knowledge about this clinic?
Will be much appreciated!
We had a paid Zoom consultation with Dr. Cha before the surgery, during which he confidently told us we would “look 10 years younger.” That simply did not happen. If you're considering minor treatments, this clinic might be acceptable. But for something as significant and invasive as a full facelift, I strongly advise you to look elsewhere. A facelift is not a minor procedure — it's costly, risky, and not something you can (or should) redo easily. When we complained that we DO NOT see any difference, we were given the same scripted line others have quoted: “Call us and we will do what is necessary.”
Well, we did Multiple times. After the procedure, we were never able to consult directly with Dr. Cha, despite sending numerous WhatsApp messages expressing our dissatisfaction. There was no follow-up, no explanation, and no accountability. This kind of silence from a surgeon after a major procedure is not only unprofessional — it’s unacceptable.
We did have a few follow-up conversations with staff members Isabel and Anna. We showed them our before-and-after photos and clearly explained that neither of us saw any visible difference. Isabel told us to wait six months. Although I was skeptical, I waited. After the six-month mark, we raised our concerns again. The only response — relayed secondhand through Isabel — was: “Dr. Cha sees the change.” no explanation was ever given about where or what this supposed change was. There was NO VISIBLE difference in our faces. . Those who didn’t know we had undergone procedures were shocked to learn we’d had full facelifts — they hadn’t noticed a thing. Those who did know simply said, “You look the same.” we both had the exact same experience.
When we brought this up, the clinic gave us a generic response: “Results vary depending on factors like weight gain or lifestyle changes.” But neither of us had gained weight or changed our routines. It felt like yet another way to dismiss and deflect rather than take responsibility. On top of all this, the experience raised serious concerns around hygiene and transparency:
- The recovery room was dirty, with visible blood stains and dust on the beds and blankets. I waited there while my family member went in first, and I immediately questioned the clinic’s hygiene — but by then, it was too late to back out.
- We were quoted different prices for the exact same procedure, simply because we live in different countries. They clearly didn’t realize we were of the same family
- The staff actively discouraged patients from speaking to one another. When we met someone from our home country while returning to have stitches removed, we naturally spoke in our native language. Isabel quickly ushered us out. Why? Likely to prevent us from comparing prices or results — or both.
plse see my response about Mina. me and one of my family member are completely disappointed with them . their service and the result of our facelift. Good luck trying to talk to the doctor if you are not happy after the procedure. NO money, no time. ( understand if you have to pay prior to the surgery but after the surgery, Dr Cha should be more responsible!. Face lift is invasive and not advisable to do it often. Dr Cha ruined my only chance!I agree with you 100%, smaller clinics are a much better choice. I also got my surgeries at Answer! and you are completely right that you can actually trust the doctors in smaller clinics to give you a good result because they will take their time with consultation and are not overworked compared to the doctors in big clinics. You often just get the doctor who is working on that day to perform your surgery with the bigger clinics (I have heard sometimes they even switch doctors without you knowing, once you go under anesthesia ) obviously this is impossible if there is just one doctor like with the smaller clinics. Anyways, Mina PS seems legit though!
see my response about MINA. me and one member of my family did a full facelift with MINA and we are NOT happy with the result and GOOD LUCK if you can talk to the doctor after the procedure! if you are thinking of doing minor things probably ok, but major and invasive like face lift, think twice.So any new experience about MINA ? I am down to 2 clinics, HERSHE or MINA and not too sure which one to choose.
MINA is a bit more pricey but their videos look pretty convincing and I like the idea that they (supposedly) do not do more than 2-3 surgeries a day.
Now both clinics do no not have much third party testimonials and don t seem to appear in any blog or vlogs so really difficult to choose...
small surgeries maybe. Dr Cha messed my and another member of my family full face lift. GOOD LUCK trying to speak to Dr Cha if you are not happy with the result. WE BOTH did not like the result. NONE of our family friends said there is a difference after and before the procedure. You had good result so you have no experience trying to talk to the doctor AFTER the procedure.Totally agree with you, he performed my surgery so well and the result is so natural.
My family member and I both went in for a full facelift. We were promised we would "look 10 years younger" — but that never happened. When we followed up through WhatsApp, we were told to wait until the 6-month mark to see the full results. Although we were skeptical, we waited. Still, we saw no improvement. Despite sending multiple WhatsApp messages, we never had a direct conversation with the doctor. Isabel responded to most of my questions — likely because her English is better than Anna's. Now, a full year has passed. I returned to my home country for a holiday, and not a single friend commented that I looked younger. In fact, one even suggested I might need filler because my face looked saggy. When I told them I had already had a facelift, they were shocked. On top of that, his recovery room was dirty and the blankets stained with blood. Mina gave me and my family member different price quotes — even though we did the same procedure, just from different countries. Good luck trying to speak with the doctor after your procedure — especially if you’re unhappy with the results. In my experience, once the surgery is done, you’re handed off to the staff and there’s no real follow-up. A facelift is not a minor procedure — it’s highly invasive, with long-term effects on your body. This wasn’t just about money; it was about trusting someone with my one chance to do this right. And he ruined it.Hi, what did you not like about the results? How long ago did you get the procedure done. I agree, you don’t get a lot of face time with Dr. Cha. But thankfully my procedure healed up well and the staff via WA did provide support throughout the recovery if I asked questions. But I’m very curious about your experience because I would like to understand if his clinic is really able to do a good job with all their offered procedures or if they really only specialize in eyes/nose as many of the comments I’ve seen about the clinic are usually one of those two. You mentioned he sid a good job but you don’t like the results?
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Did you have your procedure done with Dr. Cha? I sincerely hope your outcome is better than mine. Unfortunately, both my family member and I had a full facelift, and the results were extremely disappointing. We both saw zero improvement. No one — not friends, not family — said we looked refreshed or different. In fact, those who knew about the surgery told us they couldn’t see any change at all. Good luck trying to speak with Dr. Cha after the procedure. In my experience, all communication was handled by his staff — Isabel and Anna — who simply relayed messages back and forth. I never had a direct conversation with the doctor post-surgery. We are completely dissatisfied with the service and especially the aftercare. While minor procedures might be okay, I strongly advise going elsewhere for anything major like a full facelift. Like many others, we were drawn in by his fluent English and polished videos. Unfortunately, that gave us a false sense of trust. This was my one chance — not just financially, but physically — and it feels like it was wasted. Given how invasive the surgery was, I doubt I’ll ever go through it again. The recovery was painful. My face was swollen for a long time, and even now, I still have lingering pain near my ears. Worst of all, there was no follow-up care — no 1-month or 3-month check-ins, no calls, nothing. After they remove your stitches two weeks later, that’s it. You’re on your own.Would love to hear about your experience with Dr Cha at Mina if you had surgery with him! He is on my top three list for jaw implant surgery!
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