I received the bag today and it is really cute, but I am returning it. The strap is too long for me to use as a shoulder bag and there were not enough holes to shorten it. If I punch more holes the excess strap length will not look good. So I did not handle it enough to get pix. Sorry, but I wanted it to be in pristine shape when I returned it. PS, I did look at the glaze and it was not cracked, but I can see why it would over time.
Just so you know you can add holes. I had 3 holes punched into the strap at the Coach store for free (you should call and ask if your local store can do it). It seriously made a huge difference as I hate super long straps.