Yes I was very happy when I got it. However I think the service is not always that good. A lot of people complain about the poor customer service. My experience was not always that good. You can read this in the Google comments about the Chanel store. Which is a bit sad...That makes sense, I'm under the impression service is much better in Europe! I need to order some, it seems so handy to be able to change your bag style more easily.