The unthinkable happened

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Ohh good to know. Is there a service fee to have them unsolder?

So earring clip adjustments are free for the lifetime of the piece - for the original owner, anyway.

I'm not sure about initial soldering. That's free at first, but I'm not sure if it's "free for X months" or "free for the lifetime of the piece".

Unsoldering - I had mine soldered in ~5 months ago and just now had to pay $180 USD to have them unsoldered (and re-soldered into a different hole).

I was really surprised to have to actually pay a servicing fee. Those have always been waived. But apparently corporate is really cracking down on sales charging those fees :-s

But at least the soldering definitively isn't permanent!
 
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How does soldering work?
is the front of earring now attached to the back And it can never be removed from your ear?
Nothing so dramatic! The post is permanently attached/soldered to the insertion on the back of the earring motif so that it cannot screw on and off at will. You will notice that before soldering you can unscrew unsoldered posts with your fingers (SAs have a little manual tool that they use) and move the post from one hole to another. This is for clip back styles; sweets and mini earrings without a clip have a fixed post to start with.
 
I believe getting one earring replaced is 60% of the retail cost. You have to send yours in and they’ll make it a pair. Do you have jewelry insurance?

For those of you who did not have your earrings soldered, is it a problem? I don’t have any of mine done and now I’m wondering if I should.
 
I’m so glad I posted here to ask everyone. Yes the back of the vintage size is a clip back. I just never thought it would be so easy to lose a VCA earring. But here we are. I will go to the boutique next weekend and check with my CC since the pair was purchased in Oct 2022. Will post back with updates!
 
Nothing so dramatic! The post is permanently attached/soldered to the insertion on the back of the earring motif so that it cannot screw on and off at will. You will notice that before soldering you can unscrew unsoldered posts with your fingers (SAs have a little manual tool that they use) and move the post from one hole to another. This is for clip back styles; sweets and mini earrings without a clip have a fixed post to start with.
Thank you so much Nicole :hugs:you are always a lifesaver:heart:
Question am I understanding this part right? The unsoldered post (the thin movable piece that inserts in the ear hole) can fall out then you lose the whole earring, as well as, the thin piece?
 
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Thank you so much Nicole :hugs:you are always a lifesaver:heart:
Question am I understanding this part right? The unsoldered post (the thin movable piece that inserts in the ear hole) can fall out then you lose the whole earring, as well as, the thin piece?
Correct. You are welcome! It can "unscrew". It would not happen immediately, but you may not notice it over time. Very similar to the screws unscrewing over hours/days/weeks on a Love bracelet (and why we check the screws every so often). The earring post may also stay in your year but the earring falls off around it.
 
Correct. You are welcome! It can "unscrew". It would not happen immediately, but you may not notice it over time. Very similar to the screws unscrewing over hours/days/weeks on a Love bracelet (and why we check the screws every so often). The earring post may also stay in your year but the earring falls off around it.

TIP: I usually screw them on tight before AND after wearing my un soldered pairs...just for peace of mind. I will eventually get all of them soldered at some point (just being lazy I guess). I also have been habitually checking that they're still on my ear throughout the day.
 
Tagging @Ylesiya to this thread, I believe she was successful in ordering the other half of a missing pair of earrings, perhaps she could share her experience & knowledge on the process if she is able to.

Thank you @tenshix!
Yes, VCA was a so called pairing service. They should be able to help. Technically what happens is that they just give you a new pair for the 60% of the retail cost and take your existing earring back, if the creation is still in range. If the creation is already not in range, they will make a brand new pair. I am still waiting on mine because this is a Pure Alhambra pair and these earrings are not produced anymore. For the "not in range" creations it is a bit challenging though, Singapore could not help me so I had to go through London.
 
Thank you @tenshix!
Yes, VCA was a so called pairing service. They should be able to help. Technically what happens is that they just give you a new pair for the 60% of the retail cost and take your existing earring back, if the creation is still in range. If the creation is already not in range, they will make a brand new pair. I am still waiting on mine because this is a Pure Alhambra pair and these earrings are not produced anymore. For the "not in range" creations it is a bit challenging though, Singapore could not help me so I had to go through London.
Thank you!! This is super helpful and encouraging info!
 
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Nothing so dramatic! The post is permanently attached/soldered to the insertion on the back of the earring motif so that it cannot screw on and off at will. You will notice that before soldering you can unscrew unsoldered posts with your fingers (SAs have a little manual tool that they use) and move the post from one hole to another. This is for clip back styles; sweets and mini earrings without a clip have a fixed post to start with.
Does the soldering option apply to the sweet Alhambra earrings? I haven’t seen them in person and am curious. Ty!
 
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Does the soldering option apply to the sweet Alhambra earrings? I haven’t seen them in person and am curious. Ty!
No, the sweets come with soldered posts, they are not removable. The posts in the vintage size are removable as purchased because there are two placement options for the post, one higher and one lower, for the sweets there is only one location and the post is fixed there.
 
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