The issue is not whether are not the letters are crooked. The issue is that you're unhappy with your purchase. Therefore, I think you have the right to ask for an exchange.
Michael Kors The Sophisticated Selma club!
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The issue is not whether are not the letters are crooked. The issue is that you're unhappy with your purchase. Therefore, I think you have the right to ask for an exchange.
I have that exact black selma and matching wallet combo in the mail right now! I cant wait to get it!
you are going to love it! its to die for
She was delivered today. Got her at Macys F&F sale. 
thank you all for your input and being supportiveThe issue is not whether are not the letters are crooked. The issue is that you're unhappy with your purchase. Therefore, I think you have the right to ask for an exchange.
I'll go to another Macy's tomorrow and see if I find the one. I just wish the SA's would be more understanding of my 'consumer rights' and be willing to do what I ask without giving me an attitude.. -__-
Just got my silver, snake embossed Selma today. It is beautiful and elegant! It isn't saffiano leather, but snake embossed cow leather. The silver will go with everything and the color is a pretty metallic without being too flashy. I think my Selma collection is complete (at least for now): palm, mandarin, pearl grey, and metallic silver.
Wallet, cosmetics bag, and bottle of water if put sideways
Even with the water bottle, I'm able to zip it up
Thanks a lot! *flowers* That's more than I thought. This baby totally goes on the wishlist.
To be honest, the letters on both my messengers seem to be a bit "off" but it doesn't bother me. If you feel yours is that obvious there is nothing wrong for wanting to look at others they have in stock - who cares what the SA's think! I inspect my bags the same way before purchasing
thank you all for your input and being supportive
Even though we all know MK isn't top of the line, even when spending a few hundred on a bag, we deserve bags free of defects. I am also very picky about my bags and feel like if I'm going to be spending $350 on something, i want it to be perfect. SA's need to shove the attitude and do their jobs. I wouldn't care what the SA says, I'm not being pushed into purchasing or keeping something I don't want for whatever reason!
Take it back and don't take any sh*t off the SA. The letters are off. If you paid half price for an item or if the material was like real leather you can expect variation/ flaw. But its the letters that have not been put on straight.
When I went to get my black Selma there was a mark on the back. I was umming and arhhin to the sales assistant that it was a shame it wasn't perfect and I didn't have anything to clean it with. Bless she stood there for 10 mins getting this mark out for me. Don't worry im sure ul be fine and they will just exchange it. Department store tend to be good like that
Does anyone know if the small Selma will be available in the uk? I've only had my black one for a week know but love the pearl grey colour
The issue is not whether are not the letters are crooked. The issue is that you're unhappy with your purchase. Therefore, I think you have the right to ask for an exchange.
To be honest, the letters on both my messengers seem to be a bit "off" but it doesn't bother me. If you feel yours is that obvious there is nothing wrong for wanting to look at others they have in stock - who cares what the SA's think! I inspect my bags the same way before purchasing
you all are so right and I think just like you. If i'm going to a certain amount of money, it better be perfect when i get it. I went back this morning to the same Macy's, hoping I'd see a different SA so I wouldn't cause the same SA anymore trouble but unfortunately, she was the only one there. So i approached her and told her that I purchased the bag earlier in the week and I couldn't get over the fact the the letters looked crooked. She was very hesitant at first and said that the reason why she doesn't want to bring out too many because she doesn't want to open them because customers like me, want a brand new bag that no one's ever touch, etc. I totally agree with her on that, however, i wasn't going to rip out and open everything up. I just simply wanted to peek and see the name to see if it was perfect enough. Once it's perfect, i will THEN inspect the body of the bag. She ended up being really nice and helpful about it, which I appreciated but at first, she was ehh. Long story NOT short, I finally found the bag I'm willing to keep
Now I just have to prep her next Wednesday after my very last final with the rain and stain repellent and TAKE HER OUT FOR A NICE WEEKEND! you all are so right and I think just like you. If i'm going to a certain amount of money, it better be perfect when i get it. I went back this morning to the same Macy's, hoping I'd see a different SA so I wouldn't cause the same SA anymore trouble but unfortunately, she was the only one there. So i approached her and told her that I purchased the bag earlier in the week and I couldn't get over the fact the the letters looked crooked. She was very hesitant at first and said that the reason why she doesn't want to bring out too many because she doesn't want to open them because customers like me, want a brand new bag that no one's ever touch, etc. I totally agree with her on that, however, i wasn't going to rip out and open everything up. I just simply wanted to peek and see the name to see if it was perfect enough. Once it's perfect, i will THEN inspect the body of the bag. She ended up being really nice and helpful about it, which I appreciated but at first, she was ehh. Long story NOT short, I finally found the bag I'm willing to keep
Congrats and enjoy it!!
