The clasp on my Essence bracelet became loose, it fell off a couple of times! It was really tight and hard to fasten initially. I managed to find the receipt which was dated just over a year ago. When I contacted the store they said the warranty period was 2 years

They replaced it with a new one, no questions asked. I even got a new receipt which covered it for another 2 years
I think your Oxy bracelet looks lovely. The Oxy is one of my favourites and I have four. It really makes the silver & pave charms stand out and I love it with pink, blue, purple.
It's due for delivery today

I'll wear the bangle layered Dinamit and probably not wear any charms on it. I only wear one charm on my Essence bracelets. I tried a few combinations but didn't like the look with more. I've got a safety chain but have never worn it as I just really hate the look..........

3 round blobs in a row.
I was disappointed with the choice of bracelet even though we actually had the choice of about six this time. I picked the pave heart but would really have liked another open ended bangle. I so wish they would just let you pick what you want and pay the difference.
I'm going to try and change it but don't think they'll go for it