That sucks. Sorry to hear. I've usually received my orders from them in less than 2 weeks from when I made my orders... About 7-10 business days usually. I haven't needed to return anything to them yet.Well I don't really have a choice but to keep the Happiness charm. From reviews it sounds like Rue La La isn't the best to do returns with. I'm going to keep it, but also get the other one too. I want a CZ and Pave only bracelet, Colored/Gym bracelet, and plain bracelet with charms like Wellness and Love. My OCD won't bother me too much if the same value charms are on different places.
Pandora's Angels just accepted a new wave of new members, including me. Woo hoo! This is going to be a whole new world of buying pre-loved and hard to find pieces for me. Gulp.