The PANDORA thread
- Thread starter Splurgeface
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you gathered a very beautiful bracelet, love those cherriesYou have some very pretty discontinued charms there, lovely bracelet.
Leslie it's great that they agreed to exchange the safety chain!That was very nice of them.
You bought some lovely charms, I saw the pink bracelet in person, it's too pink for me... I was hoping it would be more coral than pink because it was not really possible to tell from the promo pics.
I went to my local Pandora today "just to have a look" at the summer collection but of course, how can I resist the free bracelet promo... So this is what I got. Two soon to be retired Essence charms - Virgo (my sign) and Aries (hubby), the charm in the middle is from before. Then the sweet cherries from the summer collection, they are GORGEOUS and finally, the small angel. Since Pandora is retiring plain silver charms at an alarming speed, my plan is to get as many of those as possible before they are all replaced by paves.The bracelet I decided on was the bangle, this is my first one. The choice was between plain silver Moments bracelet, bangle or double grey leather bracelet.
they look perfect for summer, i am also going to buy few blue charms to match my summer outfits
@bread, are you based in Singapore? Just wondering because I am based in sg and that bracelet set you posted is also on sale here
Great choice by the way! The snowflake clips are gorgeous!
@angela
Totally love your oxi bracelet with the grey wrap! I've been toying w the idea of getting an oxi as well but I just don't like how the finish is not permanent and will fade with time.. How do you keep yours looking so new? [emoji7]
Tinkerella - yes I am! I don't think I would have started a bracelet at all if not for the current promotion.
Here is what it looks like now. I took off the dangling love charm & switched it to the fairy on mushroom one. Also got the rocking horse & flora heart padlocks. The horse is bigger than expected and keeps bumping against whatever I put next to it.I'm not sure how to mix & match everything though. Appreciate any ideas/suggestions
Tinkerella - I do not wear it all the time and it is qiute new - I own it since March. It is unfortunate that the oxydation wears off. I wear my silver bracelet when I wear it full and swiching between them helps to keep them in better shape (they havent strech during 6 month).
I made unplanned purchase yesterday when I saw teal lattice and turquoise looking glass muranos on sale. I cant belive my luck - this is the first time when the items from my wish list are on sale and not sold out I always planned them for my blue-water-theamed summer bracelet so the timing was perfect.
So here it is: my totally re-designed "blue"
I always planned them for my blue-water-theamed summer bracelet so the timing was perfect.So here it is: my totally re-designed "blue"
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BreadnGem
I woult try them in two sections: clip; fairy on murshroom (it is so cute charm, I have my eye on it for some time now); murano; heart padlock; clip; rocking horse; murano; heart padlock
I woult try them in two sections: clip; fairy on murshroom (it is so cute charm, I have my eye on it for some time now); murano; heart padlock; clip; rocking horse; murano; heart padlock
@bread, welcome to the club! Your first bracelet looks really pretty. Nice choice of charms too! Really like the fairy and the floral padlock.
Are you going for symmetry? If so you could add the rocking horse next to the fairy in the middle section, keeping the muranos on each side of them. You can then add the floral padlocks beside the muranos or choose to place them at both sides of the bracelet for balance!
@angela,
Your blue bracelet is perfect! Looks so summery. I really like the hints of gold as well [emoji7]
Are you going for symmetry? If so you could add the rocking horse next to the fairy in the middle section, keeping the muranos on each side of them. You can then add the floral padlocks beside the muranos or choose to place them at both sides of the bracelet for balance!
@angela,
Your blue bracelet is perfect! Looks so summery. I really like the hints of gold as well [emoji7]
Some birthday goodies from Pandora - the Pink Blooming Dahlia ring and the Pink Opal ring plus the Fascinating Murano Glass bead and Pave Glass Lights bead:
I'm from Singapore. And thought I will do some good and spread awareness. This is what I posted on their facebook.
'Terribly upsetting!! I sent my bracelet for cleaning together with all my charms in a month or 2 back(at Ion Orchard, Singapore) and I only checked that the tarnishing were removed when I collected it.
I left the bracelet in a ziplock bag since the cleaning and only took it out to wear it today. To my horror, I realise the cubic zirconia of my Sparkling Love charm looks shattered on the inside! I have the before and after photos of the charm and clearly, now the inside of the zirconia looks clustered and doesn't sparkle anymore!'
I can only upload one photo to this post and the picture shows the silver one is shattered while the pink one, which I just bought, is how it is suppose to look like before.'
And then they dragged it out till I posted a second time on their FB.
'I wrote in 2 weeks back (around 24 june) regarding my shattered cubic zirconia heart charm and also called the Ion orchard outlet, where I had sent it for cleaning. I was told by the staff to bring in the charm for inspection as the jeweller COULD do a check with the photos they took after polishing. Ion outlet manager, Meifang, told me that the jeweller keeps records for THREE months and the three months timeline was almost up. #misleadinginfo
I made sure I went down to Ion outlet before the THREE months deadline while I was still down with fever and tonsillitis and Meifang promised they will get back to me by the following Tuesday. Which they did.
BUT. The call was inconclusive as I was told the jeweler was still in the process of 'investigating'? They promised a call back by the end of last week. Which DID NOT happen.
I called back Sunday, after realising no one had bothered to call me back and again was told to wait till TODAY where an email will come in from customer service. Which DID NOT happen.
I had to call in to ION again who said they will ask someone from customer service to Call me before office hours ended. I decided to call in at 4pm (to customer service) to whoever who replied to my email then since I received no call back.
Now, I am told that the jeweller has not kept the photos at all? I was surely misled from the start. Pandora could have told me much much earlier the photo was gone and how we are going to rectify it from that point onwards. But you choose to hide that fact. I was told the jeweler will 'try' to repair it but if they can't there would be no exchange? And the reason I was given was because I had signed out the items in good condition after polishing?
Let's put things in perspective. I send my items in for polishing to remove stains and tarnishes. So obviously I check that my silver is sparkling clean. Who would have known we are suppose to check for damages to the cubic zirconia as well? I would assume Pandora has the knowledge as to how to handle charms they designed. Pandora should know if the charms are suitable for machine cleaning.
My next question is. Explain to me how else could a cubic zirconia be damaged other than through machine cleaning? Will dropping a charm like that cause shattering? I am sure the material is stronger than that. So really, give me a good reason how zirconias shatter or how I could have shattered mine. I have kept my bracelet in the box ever since cleaning.(Sure, it's my words against yours. Just like how it is claimed the photos have been discarded, isn't it?)
The reason I was given that I cannot claim it was shattered through cleaning it's because there was no such complain as of YET. Does that mean if there is a second similar complain, you guys will then willingly do an exchange for me?
Perhaps the bigger lesson here for all Pandora fans is to
1. Not send cubic zirconia charms for cleaning.
2. Don't buy charms with huge cubic zirconia.
3. Stay away from Pandora for good.'
They finally 'managed' to repair my charm after the second post but never admitted to damaging my charm through the cleaning process. I really cant think of how else it would have happened. While I am grateful they repaired the charm for me, I think they should have either be honest, or tell me how else such a thing cld have happened!
'Terribly upsetting!! I sent my bracelet for cleaning together with all my charms in a month or 2 back(at Ion Orchard, Singapore) and I only checked that the tarnishing were removed when I collected it.
I left the bracelet in a ziplock bag since the cleaning and only took it out to wear it today. To my horror, I realise the cubic zirconia of my Sparkling Love charm looks shattered on the inside! I have the before and after photos of the charm and clearly, now the inside of the zirconia looks clustered and doesn't sparkle anymore!'
I can only upload one photo to this post and the picture shows the silver one is shattered while the pink one, which I just bought, is how it is suppose to look like before.'
And then they dragged it out till I posted a second time on their FB.
'I wrote in 2 weeks back (around 24 june) regarding my shattered cubic zirconia heart charm and also called the Ion orchard outlet, where I had sent it for cleaning. I was told by the staff to bring in the charm for inspection as the jeweller COULD do a check with the photos they took after polishing. Ion outlet manager, Meifang, told me that the jeweller keeps records for THREE months and the three months timeline was almost up. #misleadinginfo
I made sure I went down to Ion outlet before the THREE months deadline while I was still down with fever and tonsillitis and Meifang promised they will get back to me by the following Tuesday. Which they did.
BUT. The call was inconclusive as I was told the jeweler was still in the process of 'investigating'? They promised a call back by the end of last week. Which DID NOT happen.
I called back Sunday, after realising no one had bothered to call me back and again was told to wait till TODAY where an email will come in from customer service. Which DID NOT happen.
I had to call in to ION again who said they will ask someone from customer service to Call me before office hours ended. I decided to call in at 4pm (to customer service) to whoever who replied to my email then since I received no call back.
Now, I am told that the jeweller has not kept the photos at all? I was surely misled from the start. Pandora could have told me much much earlier the photo was gone and how we are going to rectify it from that point onwards. But you choose to hide that fact. I was told the jeweler will 'try' to repair it but if they can't there would be no exchange? And the reason I was given was because I had signed out the items in good condition after polishing?
Let's put things in perspective. I send my items in for polishing to remove stains and tarnishes. So obviously I check that my silver is sparkling clean. Who would have known we are suppose to check for damages to the cubic zirconia as well? I would assume Pandora has the knowledge as to how to handle charms they designed. Pandora should know if the charms are suitable for machine cleaning.
My next question is. Explain to me how else could a cubic zirconia be damaged other than through machine cleaning? Will dropping a charm like that cause shattering? I am sure the material is stronger than that. So really, give me a good reason how zirconias shatter or how I could have shattered mine. I have kept my bracelet in the box ever since cleaning.(Sure, it's my words against yours. Just like how it is claimed the photos have been discarded, isn't it?)
The reason I was given that I cannot claim it was shattered through cleaning it's because there was no such complain as of YET. Does that mean if there is a second similar complain, you guys will then willingly do an exchange for me?
Perhaps the bigger lesson here for all Pandora fans is to
1. Not send cubic zirconia charms for cleaning.
2. Don't buy charms with huge cubic zirconia.
3. Stay away from Pandora for good.'
They finally 'managed' to repair my charm after the second post but never admitted to damaging my charm through the cleaning process. I really cant think of how else it would have happened. While I am grateful they repaired the charm for me, I think they should have either be honest, or tell me how else such a thing cld have happened!
Oh dear, I can imagine how frustrating this must have been for you! I hope they did not charge you for repairing the charm? I have no experience with cubic zirconia so I don't know under what circumstances the charm could have sustained such a level of damage. Nonetheless, the customer service leaves much to be desired.
On a brighter note, both the charms you have are extremely pretty. I especially love the pink one
Oh dear, I can imagine how frustrating this must have been for you! I hope they did not charge you for repairing the charm? I have no experience with cubic zirconia so I don't know under what circumstances the charm could have sustained such a level of damage. Nonetheless, the customer service leaves much to be desired.
On a brighter note, both the charms you have are extremely pretty. I especially love the pink one
Thank you! When i put the pink one right beside, the shattering seemed so obvious in the clear one
yep they are not charging me, thankfully!
