my 1st purchase was actually in HongKong. It was very crowded then but the sales assistant was really helpful and attentive. Price is slightly cheaper than Singapore too! So far i have only bought 1 charm from our local retail store and I don't think I will be purchasing anymore charms locally. No point paying for a higher price but still receive bad services. Will most probably save up my money and get more charms when i get to travel overseas for holiday.
By the way, your waving cat charm is so pretty! Would love to have it too!