Collected my jade bangle today. Didn’t exchange for another one, the awesome staff at LH sent it for inspection and polishing. Turned out they’re crystal formations? Oops. Actually I can still feel it with my fingernails... but it’s ok, I love it.
I actually went to LH quite a few times this week to see if there’s anything else to exchange for. Really kudos to the extremely patient staff.
I’m so happy everything worked out for you and you’re happy with your bangle. [emoji4] It was meant to be yours.