Well, the seller got back to me and is allowing a return for refund, thank goodness! I really don't want to disclose the shop, because they handled the situation so graciously and respectfully with me.
I think it's just a case of the seller having a mixed inventory and not having access to a lab that provides the type of information I would expect to see on a certificate (weight, SG, RI at a minimum).
I'm just relieved to be able to return it, because my valid concerns were never alleviated with resolution attempts. In the future I'll probably just stick with sellers with the lifetime guarantee of material.
I think it's just a case of the seller having a mixed inventory and not having access to a lab that provides the type of information I would expect to see on a certificate (weight, SG, RI at a minimum).
I'm just relieved to be able to return it, because my valid concerns were never alleviated with resolution attempts. In the future I'll probably just stick with sellers with the lifetime guarantee of material.