The Dior Diorama Thread

[averagejoe]

I just got a Diorama 2 weeks ago and this is now my second time using it and just noticed that there are some mark's at the bottom too. Like rubbing off! I'm so disappointed. Is this just going to continue?

Has anyone with this issue brought their bag in for this same reason? Mine is the Blue calfskin.

If you've brought yours in, it would be great if you could let me know what they did.

Thanks in advance!

The colour being rubbed off will eventually happen at points on the bag that get rubbed over time, like the contact points on the base of the bag, or the parts of the 3D Cannage pattern that get in contact with your clothes the most. It shouldn't show colour rubbing off after just 2 uses, although it depends on how the bag was used and set down during those times.

Please bring your bag back to Dior and see what they can do for you.

 

[Karinism]

Did you end up bringing in your Diorama? I'm contemplating on bringing mine in but would like to know what they are willing to do about it.

Yes I took both bags back to the store. The red Diorama satchel I took back right after I unboxed it. They sent it to Italy (if I'm not mistaken) and fixed it for me because they don't have another bag in the same bordeaux colour.

I also took my Gris Dior medium Diorama to the store last week and they sent it back to Italy. I'm so fortunate that my SA takes a good care of me. Please bring the bag to the store, I'm sure they will do something about it.

 

[annilynedr]

The colour being rubbed off will eventually happen at points on the bag that get rubbed over time, like the contact points on the base of the bag, or the parts of the 3D Cannage pattern that get in contact with your clothes the most. It shouldn't show colour rubbing off after just 2 uses, although it depends on how the bag was used and set down during those times.

Please bring your bag back to Dior and see what they can do for you.

Yes I took both bags back to the store. The red Diorama satchel I took back right after I unboxed it. They sent it to Italy (if I'm not mistaken) and fixed it for me because they don't have another bag in the same bordeaux colour.

I also took my Gris Dior medium Diorama to the store last week and they sent it back to Italy. I'm so fortunate that my SA takes a good care of me. Please bring the bag to the store, I'm sure they will do something about it.

This actual kept me up way into the early hrs of the night . I know that the bag was still perfect after its first use. Last night I work it to an event and it was either on my shoulder or on top of a table with a table cloth all night. The only thing I can think of is that perhaps someone knocked it or something while I got up to get a drink. I noticed these marks while my boyfriend and I were waiting for our cab at the end of the night. These 2 are only the more dominant ones. If you look closely to the other corners, there's the start of rubbing too. I plan on taking the bag in tomorrow morning. I'm just a little worried because I bought it in Vancouver and I live in Toronto so the SA who helped me is obvi not here. Let's just hope that since it's all Canada, something will be done about it. Thanks for your advice, I'll keep you all posted. Wish me luck!

 

[Karinism]

Hi here's the weirdest thing, I owned my grey Diorama longer and used it more often than my red Diorama satchel but the four corners of the bottom of my grey Diorama is impeccable. I sent these pics to my SA as comparison to my scuffed red.









But the grey one has peeled and my red satchel is in perfect condition. I guess you can't have it all...

 

[KellyCoCo]

Rubbing off on the corner of bags is surely normal. If I look closely at every bag I own, from different fashion houses they all wear at the corners. Even my caviar Chanel bags have worn at the edges slightly. I think that adds to the charm of my bags.

I purchased a reissue in aged calfskin from Chanel in October last year, this is suposedly a tough leather. I noticed earlier this year slight wear on all corners of the bag. It really doesn't bother me, it shows that it is well used.

The only bags that haven't worn for me are any patent ones. But once patent leather does wear it cannot be fixed. In my experience patent will wear eventually, but at a slower rate than plain leather.

 

[annilynedr]

Hi here's the weirdest thing, I owned my grey Diorama longer and used it more often than my red Diorama satchel but the four corners of the bottom of my grey Diorama is impeccable. I sent these pics to my SA as comparison to my scuffed red.

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But the grey one has peeled and my red satchel is in perfect condition. I guess you can't have it all...

[emoji17] but you're supposed to!!!! *sigh*

 

[annilynedr]

Rubbing off on the corner of bags is surely normal. If I look closely at every bag I own, from different fashion houses they all wear at the corners. Even my caviar Chanel bags have worn at the edges slightly. I think that adds to the charm of my bags.

I purchased a reissue in aged calfskin from Chanel in October last year, this is suposedly a tough leather. I noticed earlier this year slight wear on all corners of the bag. It really doesn't bother me, it shows that it is well used.

The only bags that haven't worn for me are any patent ones. But once patent leather does wear it cannot be fixed. In my experience patent will wear eventually, but at a slower rate than plain leather.

Oh I definitely agree whole heartedly. I'm just concerned that mine started so soon and I don't even know what did it. If I scraped it or layer it on the floor, I'd know when it happened but I don't. I'm just afraid that since it happened after the second wear, there might actually be something wrong. I'll find out soon though .

 

[KellyCoCo]

Oh I definitely agree whole heartedly. I'm just concerned that mine started so soon and I don't even know what did it. If I scraped it or layer it on the floor, I'd know when it happened but I don't. I'm just afraid that since it happened after the second wear, there might actually be something wrong. I'll find out soon though .

I understand you're concern, just remember leather isn't invincible. When I got my boy bag pictured in my display pic I scratched it along a wall. Some of the leather pulled back causing it to be permantly damaged, this was over a year ago and the damage hasn't become any worse. It's barely noticeable but I know it's there, just like you're bag.

Take it to Dior and see what they say, keep us updated.

 

[averagejoe]

This actual kept me up way into the early hrs of the night . I know that the bag was still perfect after its first use. Last night I work it to an event and it was either on my shoulder or on top of a table with a table cloth all night. The only thing I can think of is that perhaps someone knocked it or something while I got up to get a drink. I noticed these marks while my boyfriend and I were waiting for our cab at the end of the night. These 2 are only the more dominant ones. If you look closely to the other corners, there's the start of rubbing too. I plan on taking the bag in tomorrow morning. I'm just a little worried because I bought it in Vancouver and I live in Toronto so the SA who helped me is obvi not here. Let's just hope that since it's all Canada, something will be done about it. Thanks for your advice, I'll keep you all posted. Wish me luck!

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Table cloths are made of sturdy fabrics because they have to withstand heavy wear and tear from use and washing/drying, so they tend to be tough against soft fabrics, especially when the table cloth has a grain to it. For example, if you used a tablecloth to wipe sunglasses or eyeglasses, then your lenses will definitely scratch. The same goes for leather. If you set your bag down on tablecloth, then it won't do anything to your bag, but if you start to drag is across the cloth (not that you did, but maybe someone else did to see your bag, or to get it out of the way of an entree being served?), then it will abrade the leather and cause it to show wear.

At least you're still in Canada. They have all of your information from your purchase in the system, so they can help you even though you are no longer in Vancouver.

 

[zeronohiya]

Adding my lovely red Diorama❣️

 

[annilynedr]

K soooo... the end of my story goes like this:

I had to play a little phone tag between Toronto and Vancouver but at the end of the day, they let me exchange the bag for a new one .

Rumors of their excellent customer service proven yet again .

 

[Geogirl]

Hi all After seeing all the reveals of this particular shade, I could not get it off my mind for weeks. Luckily when I had the opportunity to walk in a Dior boutique on a Vegas trip, I was able to secure the very last one in the country (or so my SA claims ).

I present to you, my first Dior item in Powder Beige! I am in love with its clean design coupled with the feminine soft colour .

 

[averagejoe]

Hi all After seeing all the reveals of this particular shade, I could not get it off my mind for weeks. Luckily when I had the opportunity to walk in a Dior boutique on a Vegas trip, I was able to secure the very last one in the country (or so my SA claims ).

I present to you, my first Dior item in Powder Beige! I am in love with its clean design coupled with the feminine soft colour .
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Must've been an extra special Vegas trip once you got this Diorama. It's very pretty!

 

[Geogirl]

Must've been an extra special Vegas trip once you got this Diorama. It's very pretty!

Oh yes it was! I love the shopping experience in Vegas, especially after a successful work week

 

[emblla]

Hi guys!
I've just received my Diorama WOC in Rose Pudre/Powder Pink. It's simply stunning!
But I've noticed strange thing in corners inside... Is it normal? Look like stitching and leather are not working right there... I maybe I'm wrong. I compared it with my Chanel WOC and didn't found anything like that. Thank you for your advices![GALLERY=media, 2977]bag by emblla posted Jun 23, 2017 at 4:18 PM[/GALLERY][GALLERY=media, 2976]interior by emblla posted Jun 23, 2017 at 4:18 PM[/GALLERY]