I ordered neverfull in DE a month ago through website and it come very sloppy . The quality were unacceptable! It were made in USA . I returned right away at store without taking it home .I went to pick it up lol I was shock when I inspect the bag! I still want neverfull in DE but I am hesitant to re-order a new one . I told myself if I want a neverful I am gonna wait to check in store before I buy again. I have an alma bb in monogram and I want it in DE as well I am thinking it should be fine with alma bb quality so I placed an order through phone. The SA on phone he was very nice he said if it come and it not right for me I can alway return .Finger cross! Lol

do you know how many time they limit for returning? It is not like our fault for returning a sloppy made bag though.