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This is my first Bal in classic hardware, I've literally only used it twice, just noticed today the hardware seems to be coming off? There's a brighter more golden colour coming through underneath. Is it plated? I didn't think it was, I haven't seen this on anyone else's bags :/
 

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Am I the only one having trouble getting in touch with Realdealcollection? I sent them an email about an item but they never responded. I thought they were really good, but it looks like I was wrong. Terrible customer service. I sent in my bag to them but now I'm getting really worried.

They say right on their website that they get a ton of inquiries and that sometimes stuff gets thrown into various spam files. If you haven't heard from them in a couple of days give them a call. Don't worry about your bag, you're in good hands. From the "contact us" page on their website:

"We are happy to help you. Please complete the form below and a Real Deal Collection team member will respond as soon as possible. [If you have not received a response within 2 business days, either we have not received your message, or our reply to you has been misfiled as spam. Please give us a call at (505) 795-5979.]"

I sent them a bag as a possible trade in, and when I decided not to use it as such they sent it back without charging me the postage. I've purchased from them before and currently have a bag on layaway. HTH :D
 
This is my first Bal in classic hardware, I've literally only used it twice, just noticed today the hardware seems to be coming off? There's a brighter more golden colour coming through underneath. Is it plated? I didn't think it was, I haven't seen this on anyone else's bags :/



As far as I know this is completely normal and all regular hardware gets worn like this :)

And here is a picture of some hardware on my RH city:
ImageUploadedByPurseForum1460654192.728102.jpg
 
This is my first Bal in classic hardware, I've literally only used it twice, just noticed today the hardware seems to be coming off? There's a brighter more golden colour coming through underneath. Is it plated? I didn't think it was, I haven't seen this on anyone else's bags :/

The regular hardware is oxidized brass and the oxidization does wear off in time, showing the true brass underneath. Since all of my RH bags were purchased pre-loved I couldn't say how long it normally takes for this to start happening, perhaps someone who has purchased new could say?
 
The regular hardware is oxidized brass and the oxidization does wear off in time, showing the true brass underneath. Since all of my RH bags were purchased pre-loved I couldn't say how long it normally takes for this to start happening, perhaps someone who has purchased new could say?

Thanks so much. I should have researched that part a bit more thoroughly I suppose. But I don't keep it in it's dustbag as I like to look at it lol so maybe it's happening quicker than it should. I'm glad to find out it's normal though :) thanks
 
Thanks so much. I should have researched that part a bit more thoroughly I suppose. But I don't keep it in it's dustbag as I like to look at it lol so maybe it's happening quicker than it should. I'm glad to find out it's normal though :) thanks

Glad I could help...I actually like the look of it when the brass is showing through, gives it character! :p
 
Thanks so much. That's put my mind at ease. Must be the naivity of being a newbie lol I always just thought it stayed one colour but thanks for clearing it up :)

Well, everyone is new in the beginning and it is not obvious that the hardware will age like this. I think it is great that you ask here :D All the other hardware will stay the same color, it is only the regular hardware that does this :)
 
Well, everyone is new in the beginning and it is not obvious that the hardware will age like this. I think it is great that you ask here :D All the other hardware will stay the same color, it is only the regular hardware that does this :)

Aww thanks. I'm so glad I discovered this forum. Everyone has so much knowledge to share and is so nice about it :)
 
I only have 1 Bbag so far. I am researching/hunting down my second. Part of me just want to sell all my purses and only buy BBags since the colors are so pretty and BBags can be stored flat or in very little space (I love how CeeJay stores hers on hangers). Thanks for allowing me to think out loud :).
 
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I only have 1 Bbag so far. I am researching/hunting down my second. Part of me just want to sell all my purses and only buy BBags since the colors are so pretty and BBags can be stored flat or in very little space (I love how CeeJay stores hers on hangers). Thanks for allowing me to think out loud :).

I've sold almost everything else I have :D
 
I've sold almost everything else I have :D

Good to know that others feel the same way. I guess I will get a second one first before deciding. It's just that there are so many beautiful colors I want and my purse budget is limited : (. I didn't win that big lottery a couple of months back (lol).
 
Good to know that others feel the same way. I guess I will get a second one first before deciding. It's just that there are so many beautiful colors I want and my purse budget is limited : (. I didn't win that big lottery a couple of months back (lol).

I won a free play today on my lottery ticket, big woof :laugh:
 
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