Stuck with 1600euro store credit

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#16
Maybe you could write a letter to headquarters and explain? they might agree you should get your money back.

Otherwise, are H blankets in that price range? farandole was a great suggestion -- I wear mine all the time. cashmere shawl or scarf? tea cups?
 
#18
I think I will try one more time and speak with a SM... I mean, I haven't much more to lose at this point, right?
If that fails, I'll see if getting my blonde haired Belgian friend to go in the store before me and enquiring about the items I actually want will yield better "stock" results. Sad that I am considering this... or I think a wallet would make a lovely gift, and easy to bring overseas.
On the positive side, I am really touched by all of the support here at tPF. Hermes France may be small minded jerks, but they do have some fabulous, worldly customers!
 
#20
chouquette said:
Curse my tiny wrists, they told me no CDC in XS in Paris until next year?! Or maybe they're messing with me?
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Size small on CDC should fit fine? I have tiny wrists too and it is adjustable. Otherwise you can get a double tour in XS?

Or in euros a picotin pm is 1500, pm evelyne is 1760, kelly wallet is 1960....lots of options at that price point! :D
 
#21
purselover888 said:
Size small on CDC should fit fine? I have tiny wrists too and it is adjustable. Otherwise you can get a double tour in XS?

Or in euros a picotin pm is 1500, pm evelyne is 1760, kelly wallet is 1960....lots of options at that price point! :D
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Oh I think Evelyne or the Silk'in wallet would make a great gift. Leaning towards the wallet for mother as I think she would be paranoid about the little "holes" in Evelyne lol
 
#23
purselover888 said:
Size small on CDC should fit fine? I have tiny wrists too and it is adjustable. Otherwise you can get a double tour in XS?

Or in euros a picotin pm is 1500, pm evelyne is 1760, kelly wallet is 1960....lots of options at that price point! :D
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These were exactly the suggestions I was going to make! So funny! So I guess it is two votes for each of these. :smile1:
 
#24
You could also check out the printed enamel bracelets. Lots of variety in colors and widths. My wrists are really small, so I wear the 65 size. There is a size 70 that is bigger.
 
#25
chouquette said:
Long story short, I am cutting ties with Hermes and returned the last couple of things I bought due to the fact that Hermes as a company practises racial profiling against Asians in France (CONFIRMED by a sales associate)
I am now stuck with a 1600 euro store credit for France. Any suggestions on how to spend it?
I'm thinking perhaps a nice gift for my mother for Christmas... I can't bring myself to buy anything Hermes for myself anymore. Any suggestions for anything no more than 1700 euros?
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I am confused - why does Hermes profile Asians? What sort of profiling are they doing? I took an apartment in Paris last summer and I saw many Asian people shopping - wouldn't the boutiques consider that a GOOD thing?

I am sorry for the trouble you have experienced. If you do not want to get your mother scarves or shawls, I would suggest SLGs or jewelry. I hope your are able to find sonething to your liking.:smile1:
 
#26
What an unfortunate situation for you. Tina Craig recently blogged that Zadig & Voltaire founder Theirry Gillier had made a racist quote in WWD that his new posh and exclusive Parisian hotel will not be open to Chinese tourists. It thus appears that Hermes is not the only firm with this type of attitude.
 
#29
Let me just add something.. from where I am (Asia), the SA in H stores ( and other luxury) stores does their profiling as well. Not based on skin colour but the clothes you wear... I cant be in slippers and shorts. I have to be well-groomed from head to toe before I can expect any kind of service. Of course, I get the eye-rolling etc etc and the 'look'. At times, I wish I could just throw my card and wish for better service but I decide not going against my wallet... ;) What to do? The world is like this.... Lets us forget it and move on! It a beautiful day out there!:winkiss:
 
#30
jmen said:
If policies are like anything in the US good luck getting money back. That said it still may be worth the try. Am unsure the impact of disclosing why you are done for good. There is power in the pen and it may get you the cash refund. I am not suggesting you blow the whistle on your source. However, no company wants to be outed in the press for discrimination. The allegation seemsa fairly easy to prove without involving your source, at least from my perspective but would require a sting type operation, investigative reporting.
I digress I suppose. I'd have a difficult time ever walking into a H boutique ever again, too. I suspect you are not alone in your anger and ditching H forever.

The attitude is not just where you are. It seems pervasive. My husband travels and has stopped in various H boutiques and inquired about a 28 kelly for me. In one boutique the woman, who happened to be Asian, would not look him in the eye when she answered we have nothing. For DH to say he knew someone is lying is something; he is a quiet guy, even tempered and as laid back as they get and I want to say less in tuned to "vibes" than myself. I'm sure he was right that she was lying but you can't say I think you are lying. You just leave and wish them (under your breath) a sucky day, life.

I guess what I mean to say is it matters not the race of the person or where they are in the world, maliciousness is alive and well and apparently thriving What grieves me is Hermes seems to have an abundance of rude SAs that ruin the shopping experience for a lot of people. There are nice ones too but walking in and getting who you get is often a roll of the dice. I blame Hermes for not setting a standard of how anyone walking in their stores are to be treated. No exceptions. Training is in order and the sooner the better, and having a customer satisfaction forms at the door for customers to take and fill out, postage paid back to corporate. They really do need to get a handle on the way they treat customers.
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Good post!
 
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