Stella McCartney Falabella Tote

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#931
So update on my story... after many many more emails and showing them a pic of a fake bag vs mine...(mine looked 20 times worse...) SM finally replied they admitted the chains were below quality and approved repair under warranty. They paid for courier to Italy quoting 30 to 45 days but today, after only 1 week I got it back the chains have been replaced and it looks as good as new Hope it stays this way now !
 
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#932
Chikky said:
So update on my story... after many many more emails and showing them a pic of a fake bag vs mine...(mine looked 20 times worse...) SM finally replied they admitted the chains were below quality and approved repair under warranty. They paid for courier to Italy quoting 30 to 45 days but today, after only 1 week I got it back the chains have been replaced and it looks as good as new Hope it stays this way now !
Click to expand...
Congrats Chikky!:tup::tup:
Your determination paid off!:smile:
 
#934
I love Stella chain bags and own 2. One IMO was the best design ever. A flat 2-compartment x-body. I also have the pretty standard one. I think they look cool with absolutely anything on any occasion. Sadly I am getting older and they have become just too heavy to carry around. I also have to say that I dislike the new designs she has with her name plastered everywhere.
 
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#936
Yikes! I’ve never seen one like that. My bags all have the metal chain on the trim - that’s what makes it beautiful. I would go on FASHIONPHILE and look at the Falabella’s in Excellent condition. They have great prices. That’s where I bought mine. I would NOT buy that bag.
 
#937
Wamgurl said:
Yikes! I’ve never seen one like that. My bags all have the metal chain on the trim - that’s what makes it beautiful. I would go on FASHIONPHILE and look at the Falabella’s in Excellent condition. They have great prices. That’s where I bought mine. I would NOT buy that bag.
Click to expand...

Thanks! It has a metal chain on the trim, but instead of the black stitching that I normally see, it has blue. Any idea why?
 
#938
That’s what I’m referring to...the stitching, it should be metal. That’s not metal. Maybe it’s a new model? My point is, my bags all have ‘metal stitching’.
 
#942
Ok so that's the same as the pic above its just the stitching is lighter. It's just threaded through the metal but not along the top same as the image above. I don't see the difference except the colour of the stitches..
 
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#945
We are talking about the fabric that holds the chain to it, the light blue whips torching, not the metal chain parts... I think we are seeing completely different things... Seriously it's not a big deal... We are talking about different parts and you're not really making sense based on what is being asked...

Mine is held to the chain by black whipstitching and was bought from a reputable shop. They don't have what I would call metal stitching, I have no idea what it is you see...


Enjoy.
 
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