Oh, poor you Betty Kay, how frustrating! I am familiar with the way the site works and have experienced some frustration there myself. I am so sorry this happened to you and I can imagine how disappointed you must feel, having looked forward to the arrival of your Saddle Mabel, which does sound dreamy beyond words. I am hoping that it arrives in the next few days, and that if not, your money is speedily refunded if necessary. I don't understand how they manage, though apparently it is a successful enterprise, because these frustrating experiences are surely not isolated. IMO the site needs to be far more rigorously edited so that postings/listings are not only current, but that the sellers respond to questions in a more timely fashion and to purchases instantly. Nor should there be the need to ask for basic information on the items as there often is--all that information ought to be included in the listing in the first place! Oh, dear Betty Kay, I'm sorry

So unfair during these cloudy, chilly days when one badly needs a ray of sunshine. (If the Mabel doesn't arrive, I shall keep an eye out for her elsewhere, ok? It is a gorgeous bag to be sure, and you must have one! If I find one, I shall message you.) Until then, sending support

Fingers crossed she arrives very soon and next thing we know, there's a lovely pic of her posted by her proud mum