Hi all, I finally found time to bring my speedy 20 de to my local store. They told me the peeling is due to normal wear and tear and it’s confirmed not a quality issue.
For my case, they offered to repair all the piping and the side tabs FOC one time. So after the repair, if the peeling happens again, they would not be able to repair for free.
I am overall happy with the experience in store today assisted by 2 lovely SA. However I am disappointed to be told that this is normal due to wear, especially I have only been wearing it for less than 2 weeks in total. Hope the leather would be in better condition after the repair.
For my case, they offered to repair all the piping and the side tabs FOC one time. So after the repair, if the peeling happens again, they would not be able to repair for free.
I am overall happy with the experience in store today assisted by 2 lovely SA. However I am disappointed to be told that this is normal due to wear, especially I have only been wearing it for less than 2 weeks in total. Hope the leather would be in better condition after the repair.