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I just received my first purchase from Longchamp! This is the Le Pliage Small Tote in Navy.

I hope this is the right place to ask... I was wondering if the undersides of the handles are supposed to looked kind of frayed. I also noticed that the black part of the handles where it's stitched together doesn't look very even/clean and there's bits of leather coming through. I emailed Longchamp customer service with pictures and the response was that this is what it's supposed to look like and is not considered a defect. Would anyone be able to tell me if this indeed is the quality of Longchamp bags? I was hoping for better workmanship for the price I paid. Please let me know and thanks!
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I just received my first purchase from Longchamp! This is the Le Pliage Small Tote in Navy.

I hope this is the right place to ask... I was wondering if the undersides of the handles are supposed to looked kind of frayed. I also noticed that the black part of the handles where it's stitched together doesn't look very even/clean and there's bits of leather coming through. I emailed Longchamp customer service with pictures and the response was that this is what it's supposed to look like and is not considered a defect. Would anyone be able to tell me if this indeed is the quality of Longchamp bags? I was hoping for better workmanship for the price I paid. Please let me know and thanks!
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Hello and welcome! Congrats on your new bag, it is beautiful! That is absolutely ok and not a sign of bad quality. The handles will become very smooth with use and in my experience, the black sealing might vanish. So it will even itself out. (I looked at my well-worn LP Nylon shopper, I love the leather parts!)
 
Added a classic to my LC collection:
IMG_1486784500.101772.jpg
I love carrying my large Neo for day trip, or for carry on bag in long flights, but the current ones I have are too colorful for work trip.
Or maybe I just try to find an excuse to add this beautiful classic to my collection? [emoji12]
In any case, here is a new member to my LC family... a large Neo accessorized with Crabby!
 
Added a classic to my LC collection:
View attachment 3601949
I love carrying my large Neo for day trip, or for carry on bag in long flights, but the current ones I have are too colorful for work trip.
Or maybe I just try to find an excuse to add this beautiful classic to my collection? [emoji12]
In any case, here is a new member to my LC family... a large Neo accessorized with Crabby!

This bag is the best for day trips! I love mine so much. Cute little crab as well :)
 
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