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May I know why did you return it?

I upgrade my phone every two years, spending so much money on a phone case didn't seem worth it to me. If I find it on super sale, I will definitely snap it up again. Second, I like putting my phone in my pants pocket and that would be hard with the nose. It's a super cute phone case and the quality is amazing. If you're planning on keeping your phone for more than a couple of years or you find one for a great deal, I would say buy it.
 
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I upgrade my phone every two years, spending so much money on a phone case didn't seem worth it to me. If I find it on super sale, I will definitely snap it up again. Second, I like putting my phone in my pants pocket and that would be hard with the nose. It's a super cute phone case and the quality is amazing. If you're planning on keeping your phone for more than a couple of years or you find one for a great deal, I would say buy it.
I see... Thanks for the advice!
 
I received my perfect black small Puzzle (pics soon) and this one is in the smoother leather, (which I researched and owners have found this leather to be just as hardy) and next to my Hermes Evelyne, this is the lightest, easiest, most carefree bag I've ever had. I've been using it for errands the past three days and it's so wonderful. For me, the smaller opening doesn't bother me at all and I have no problem accessing all my things. As for capacity, it's slightly less than a Speedy 25. Now of course I want one in a color or a mini one for going out.
 
Following up on the defect on my Loewe Small Puzzle Bag, and the disappointment with Mytheresa, I managed to request for an exchange with Loewe itself.

Loewe's customer service was excellent, they replied me quickly and was very responsive. They offered me an exchange with the local Loewe boutique.

There were only two small puzzle in smooth tan leather for me to choose, and both had imperfections.
It was about choosing the bag that has a imperfection I could settle with. I'm quite upset with the quality of Loewe bags given the staggering price.

1 had great leather and stitching, but the logo was very poorly stamped, the logo was not painted finely and looked really thick and rough. (I do not have a photo of it).
The one that I chose has a stitching that was missed. I end up only choosing this because it was the least obvious flaw compared to the rest.
20210102_205336.jpg

And let's not forget the reason I brought my previous bag in for an exchange because it had excess glue that cannot be removed:
20201218_151505.jpg


Overall quite upset with Loewe quality, even though I had such high expectations of this brand from all the YouTube videos I've watched, or maybe I'm just unlucky.

Might just be my first and last Loewe bag.
 
Following up on the defect on my Loewe Small Puzzle Bag, and the disappointment with Mytheresa, I managed to request for an exchange with Loewe itself.

Loewe's customer service was excellent, they replied me quickly and was very responsive. They offered me an exchange with the local Loewe boutique.

There were only two small puzzle in smooth tan leather for me to choose, and both had imperfections.
It was about choosing the bag that has a imperfection I could settle with. I'm quite upset with the quality of Loewe bags given the staggering price.

1 had great leather and stitching, but the logo was very poorly stamped, the logo was not painted finely and looked really thick and rough. (I do not have a photo of it).
The one that I chose has a stitching that was missed. I end up only choosing this because it was the least obvious flaw compared to the rest.
View attachment 4944365

And let's not forget the reason I brought my previous bag in for an exchange because it had excess glue that cannot be removed:
View attachment 4944363


Overall quite upset with Loewe quality, even though I had such high expectations of this brand from all the YouTube videos I've watched, or maybe I'm just unlucky.

Might just be my first and last Loewe bag.

Glad to hear you get the exchange. I also have the same "missed" stitching, maybe not exactly missed, just one stitching slightly spaced wider than the rest. It's right near the zipper too so I will always see it when I open and close my bag . Ah well as long as the bag doesn't deteriorate it doesn't really bother me. I did something dumb though, I put on a leather conditioner on the bag. Whilst it didn't look any different visually I felt the texture has changed somewhat and it isn't as soft and buttery as before..it now felt a little grainy.. I hope it fixes itself in time as I won't mess with it anymore. So whatever you do be careful what you put on the leather.
 
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Are there yearly price increases with Loewe? /does anyone know when these usually are?
Yes I think that there are two yearly increases. In the UK in 2020 there were two price increases to the puzzles - one in May and one in November and the increase was £150 each time. So, the small puzzles at the start of 2020 were £1850 and went up to £2000 in April/May and in October/November were £2150 for the soft grain leather versions. The small puzzles in the classic calf were £1,700 at the beginning of 2020 and in May went up to £1850 and in November went up to £2000. So it looks like an increase on the puzzles every six months. I haven't paid attention to any of their other bags so cannot comment on those.
 
I really don’t think the absence of those is to cut cost, but because it will suit the smaller style better. I have the small puzzle after the revamp and I have to say I still like it to bits! I had my eye on the puzzle since it was released, while the d ring may sound very mind blowing, I don’t think I will use it as a crossbody anyway.
it’s a pity that it doesn’t have feet, but my corners and bottom are still very much intact anyway.

it seems that they are not selling the old models anymore, even in the outlets, so you may want to check out the preloved market. But I think Loewe did something about the structure of the bag as the older models seem to lose its shape rather quickly while mine looks perfect after a year of abuse. Their leather is still impeccable but I think they stopped using Nappa on puzzle.
And regarding the strap, I do like the older thicker strap but I always like using my fendi strap...I dislike how Loewe straps buckle are not “turnable”...
I bought the Loewe small puzzle bag in camel about a month ago, and have been using it exclusively. I love it. It's the perfect size for me. And it's a cross body, luxury bag but very under the radar. Feet and a D ring would've been nice but I don't miss them. Another perk of this bag is the flap that folds over the zipper. A lot of times I'm lazy and don't zip the purse but you can't tell because the flap covers it.
 
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I bought the Loewe small puzzle bag in camel about a month ago, and have been using it exclusively. I love it. It's the perfect size for me. And it's a cross body, luxury bag but very under the radar. Feet and a D ring would've been nice but I don't miss them. Another perk of this bag is the flap that folds over the zipper. A lot of times I'm lazy and don't zip the purse but you can't tell because the flap covers it.
I do the same and leave the zip open most of the time. I find it easy to reach in and out.
 
Following up on the defect on my Loewe Small Puzzle Bag, and the disappointment with Mytheresa, I managed to request for an exchange with Loewe itself.

Loewe's customer service was excellent, they replied me quickly and was very responsive. They offered me an exchange with the local Loewe boutique.

There were only two small puzzle in smooth tan leather for me to choose, and both had imperfections.
It was about choosing the bag that has a imperfection I could settle with. I'm quite upset with the quality of Loewe bags given the staggering price.

1 had great leather and stitching, but the logo was very poorly stamped, the logo was not painted finely and looked really thick and rough. (I do not have a photo of it).
The one that I chose has a stitching that was missed. I end up only choosing this because it was the least obvious flaw compared to the rest.
View attachment 4944365

And let's not forget the reason I brought my previous bag in for an exchange because it had excess glue that cannot be removed:
View attachment 4944363


Overall quite upset with Loewe quality, even though I had such high expectations of this brand from all the YouTube videos I've watched, or maybe I'm just unlucky.

Might just be my first and last Loewe bag.
So I don’t have as obvious flaw (missed stitching, bad logo stamp) but i’ve seen some imperfections on my Loewe bag, that I can live with, but i’ll forever know Loewe quality just isn’t *there* yet.
47734590-9A3E-4BB0-A483-A97A0A5CD57C.jpegE527CFD4-624D-439E-AD55-2EFFDFD6242A.jpeg6D4D8EBF-865A-4FE8-B75A-ED97398FE9CB.jpegC27D7557-C0A7-41BB-BC15-52A3F321F708.jpegC993CE06-634E-4CD7-A81A-21894DE2B608.jpegBDF330F8-9483-4A7B-B2F9-138FEF12A04D.jpeg
So nothing especially upsetting, but it exists and is visible, I would not see these flaws on my Hermès items. The leather feels SUPER soft though so i’m still willing to buy more from them.
Which, i’m considering the nano puzzle bag, due to come out in March? Anyone have info on the actual size? Because moda operandi and bergdorf seem to have listed the dimensions of the mini puzzle instead.
13DD0A12-90E7-4FF2-8C3E-E1E53D00D053.png
 
So I don’t have as obvious flaw (missed stitching, bad logo stamp) but i’ve seen some imperfections on my Loewe bag, that I can live with, but i’ll forever know Loewe quality just isn’t *there* yet.
View attachment 4946312View attachment 4946313View attachment 4946314View attachment 4946315View attachment 4946316View attachment 4946317
So nothing especially upsetting, but it exists and is visible, I would not see these flaws on my Hermès items. The leather feels SUPER soft though so i’m still willing to buy more from them.
Which, i’m considering the nano puzzle bag, due to come out in March? Anyone have info on the actual size? Because moda operandi and bergdorf seem to have listed the dimensions of the mini puzzle instead.
View attachment 4946347
I would never even notice those things, good eye.
 
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Did anyone receive an email from loewe re: the totoro prelaunch? When you signed up there was a pop up saying they‘d "be in touch" by Jan 4th. I didn’t receive any emails, i‘m guessing I didn‘t "win" then?
 
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