<GLAZING ISSUES and MANUFACTURING DEFECT>
I just posted 3 days ago upon receiving a brand new
Loewe Small Puzzle from Mytheresa. I was so happy. Initial inspection of the bag was okay, didn't see any problems with it, I am only human and I don't like to pick on small errors.
3 days of light usage later, I am horrified to see the glazing on the shoulder strap has peeled off terribly. It actually looks tattered!
And to my horror, I also noticed that on the front of the bag, there is some excess glue that wasn't cleaned up by their craftsmen. It looks like BOOGER. I am so disappointed with the quality of this particular Loewe bag, after hearing so much good reviews on youtube about the quality.
We can all agree that Loewe bags aren't exactly cheap.
I have since contacted Mytheresa requesting for an exchange even though I have already cut off the return tag (cries) and don't fit the exchange condition. But this is so unacceptable especially with the excess glue which is a manufacturing defect. And I worry that I have to pay import duty/custom taxes again for the exchange item!