Sephora Friends and Family

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#1,201
arguspeace said:
How is VIB different from F&F? I know what F&F means technically, but since every other retailer opens it up I'm upset with Sephora for not doing so. But it's their choice so I'll make mine and shop elsewhere. I haven't found anything I wanted that cannot be found elsewhere
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The VIB sale is 20% for the entire event. You can shop as many times online and in the store as you want.
 
#1,202
Sweet Fire said:
I totally agree MS-WHITNEY! I use to be a shopper that shopped throughout the year and would spend around $300+ every visit. So no I wouldn't say you aren't smart for shopping whenever you wanted too and didn't wait to just shop during sales. Which is why I stopped shopping there because for the money people like you and I spend, we don't get rewarded for it. I get way better rewards accumulating points at Nordstrom and Neimans and it started to not be an incentive for me to shop at Sephora anymore. Not to mention most of the things I buy for myself isn't sold there anyway.

I actually think Sephora was more upset at the money they lost giving 20% to all those orders last year. Although there were a lot of orders, it was at a discount and they loose profit when having to discount the higher priced items. They make 100% profit off the Sephora brand but only get a percentage off the other brands. So for them they could have lost money and feel not making the discount public is better for them in the long run.

I still think its crap and the way they handle things has been crap for a few years now which is why I gave them the boot. If I didn't spend much money I may feel differently but for those who spend money consistently its a waste.
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Totally agree and I'm done with Sephora. I would rather buy direct from the brand or from Nordstrom who has way better rewards and way better customer service. All the brands I buy have their own friends and family or can be purchased through other stores that have comparable discounts and rewards.
 
#1,203
the way Sephora handled these codes made no sense. My sister's friend works there and put me on the list. I had to ask her to generate 4 codes before I could get one to work. They all kept showing up as used. I guess they are easy to guess. I only wanted the Illamasqua Mystery Box. If I get another code I will be sure to post it here.
 
#1,204
This is why in Canada I very rarely shop at Sephora. Between Shoppers Drug Mart and Murale (owned by the same company) I get get almost all the brands Sephora carries except maybe MUFE.

Both SDM and Murale give you points-10 for every $1. For 50,000 points you get a $85 gift card. However, they constantly have 20x the points events. I end up spending $250 and get $85 back. Sephora can NEVER compete with that. Most of the time I just go to Sephora for the samples then pick it up at SDM.
 
#1,205
meganfm said:
This is why in Canada I very rarely shop at Sephora. Between Shoppers Drug Mart and Murale (owned by the same company) I get get almost all the brands Sephora carries except maybe MUFE.

Both SDM and Murale give you points-10 for every $1. For 50,000 points you get a $85 gift card. However, they constantly have 20x the points events. I end up spending $250 and get $85 back. Sephora can NEVER compete with that. Most of the time I just go to Sephora for the samples then pick it up at SDM.
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Ugh! I wish there was a Murale closer to me. I've always thought their prices were higher than sephora. In your experience, are they on par?
 
#1,207
I'm upset with them doing this as well. I feel like each year we have to put up a fuss for them to open it up. In the long run, they may lose money during a F&F sale, but wouldn't the customer base be strengthened by doing said sale and in the long run garner more profits?

I'm not going to stop shopping at Sephora, but it makes me rethink the extras I was planning to buy during the F&F sale. I'll only be getting the bare necessities from them for now.
 
#1,208
I really cut down in general from Sephora this year. I'm still a VIB, but I'm not sure how much I'll take advantage of the 20% in Nov. I honestly find that between the Beauty gifts/events and my store cc points/bonuses, shopping at the department stores tends to offer better return. I was especially turned off when I was in Sephora the other day and asked two different employees about the F&F and both of them snottily explained it was only for "friends and family" which I, apparently, was neither of. No mention of a code, card, list etc. Between the crowded stores and lack of sales help (at least at the store near me) I'm finding the department stores to be the better choice.
 
#1,211
viba424 said:
That was strange, I didnt know what they meant at first. Cast members.
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To be honest I still don't get why they're called cast members. Isn't casting related to movies? Ie cast members for say Prometheus? Are they now implying that they're a farce/show/lies? Very odd title to be giving their sa's...
 
#1,212
harlem_cutie said:
the way Sephora handled these codes made no sense. My sister's friend works there and put me on the list. I had to ask her to generate 4 codes before I could get one to work. They all kept showing up as used. I guess they are easy to guess. I only wanted the Illamasqua Mystery Box. If I get another code I will be sure to post it here.
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I haven't had this yet but ive actually not received any emails despite different sa's confirming they sent me codes more than once. Wonder what's up. Do you get an email each time they put you in? Is it from them or sephora?
 
#1,214
I have a code that was send to me a few days ago by an employee friend of mine. But I have not used it yet because I'm trying to decide what I want

But now I'm scared that my code won't work after reading about this code stealing. Oh no!!
 
#1,215
I wound up spending money on a handbag after it appeared on hautelook really cheap and I prob wouldn't be able to find it later anyway. So now I'm waiting for the VIB lol. I spent too much this paycheck already.
 
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