I hope they make it right for you. If you don't get satisfaction, I would report the buyer to Internet crimes and you might be able to file a complaint with the DA in the county PM operates.
Selling on Poshmark
- Thread starter PetiteFromSF
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When you have a bag that PM authenticates, is the process that you send it to PM and they forward it directly to the buyer?
If that's how it works, PM should have your back.
If that's how it works, PM should have your back.
hi all,
Posh paid me my full earning today after 2 weeks reviewing the fake bag.
Thank God! I can finally throw that piece of **** in the trash now.
This their response:
Thanks for following up. After reviewing the information you provided in addition to the results of our investigation, we will proceed with adding your earnings as part of the insurance we provide. We truly apologize for this experience!
Thank you for your understanding and patience!
Posh paid me my full earning today after 2 weeks reviewing the fake bag.
Thank God! I can finally throw that piece of **** in the trash now.
This their response:
Thanks for following up. After reviewing the information you provided in addition to the results of our investigation, we will proceed with adding your earnings as part of the insurance we provide. We truly apologize for this experience!
Thank you for your understanding and patience!
that is great to hear, lets hope they kicked that scammer but im sure she will just make a new acct
I noticed all of her listings are gone. I wonder if posh removed them or suspended her account.
I'm so happy to hear this! I buy a lot on Poshmark and was about to rethink that!
You got your funds! Yay! That's great news! I am sorry you had to go through such an experience first tho
I am having the same issue as well I received two moderator removed listings back on January 11 I’ve emailed them several times, I keep getting an automated email that says we haven’t forgotten about you and then today I have a pending offer and I go to accept it and it says sorry contact Poshmark support. I emailed them verification and receipts 3 weeks ago, and I’m highly irritated that I still haven’t heard back in almost a month and now can’t access my page. I have 3 items in transit and just a bit ago I received another five star rating on an item I just sold. Most of my items are designer but I make sure to take pictures of all the serial numbers and receipts in my photos to avoid being flagged for anything. I have had 28 sales with five star ratings in the last month and a half, I am hoping they will respond much faster to this because I have no idea what the issue is but I’m guessing it’s probably for being flagged for replica items which is why I so specifically post photos with serial numbers and receipts I’m just so stressed out right now because it is like my second source of income.
It amazes me that this happens with authentic items when there is a ton of fakes on that site. That's an awful experience, more so because you rely on the income. Maybe it's time for you to try a different platform, like e*bay or Mercari?
I hope they resolve it quickly for you, wishing you luck!
I hope they resolve it quickly for you, wishing you luck!
Same, I still haven’t heard back yet. It’s so frustrating
Hi ladies, I am hoping to get some advice. I have been a posher since 2017 and have never experienced this as a seller. I sold a ysl fragments cardholder last week. This item is valued at over $300 and was sold for $275. The buyer is now claiming that i sent her an empty package. I wish I had taken pictures prior to packaging the item (kicking myself), but she has filed a complaint, and uploaded pictures of the ysl box, authenticity cards, and dust bag, but no cardholder. If she wins she will not only have my cardholder, but also the money. This is very upsetting, I should have checked her join date prior to selling, because she’s only been a posher since 2022. What are my recourses? Am I doomed to lose both my item and the money?
So, just to clarify, you did receive payment, right? I mean, I'm looking at the Posh Protect page, and she had 3 days from receipt to file a complaint. If it's been longer than that, and you were paid, she's SOL with her nonsense.
Otherwise, I'd contact Poshmark ASAP and find out what the policy is. I'm quite sure there's a policy for this - because EVERYBODY would be trying to do this, you know? Or at least bad people. Keep us posted!
ETA: As a longtime seller, you've long established your credibility. Don't respond to the buyer directly, keep all communication thru Posh. AND again, contact them ASAP!
Otherwise, I'd contact Poshmark ASAP and find out what the policy is. I'm quite sure there's a policy for this - because EVERYBODY would be trying to do this, you know? Or at least bad people. Keep us posted!
ETA: As a longtime seller, you've long established your credibility. Don't respond to the buyer directly, keep all communication thru Posh. AND again, contact them ASAP!
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I haven’t received any payment, the buyer filed her claim within the 3 day window. So now she has my item, and if Poshmark rules in her favor, she will also be refunded her money. So I will be left without money or my item. Should I file a counter claim? I have never experienced this before (I guess I’ve been lucky). From now on, I will just sell my items to fashionphile and avoid this headache.
I forgot to add that the item was brand new with tags, never used. It was just sitting in my closet, so I decided to sell it and other items, to clear out my closet. Retails for $325.