**Selling/consigning** with Fashionphile

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#196
charleston-mom said:
Too bad they keep selling fakes.
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I think defamation is a pretty serious offense if you have no intention to support your allegation. Tarnishing a hard-earned reputation is not a small matter. I am in no way affiliated with Fashionphile, but I will attest to their authentication process until I am handed proof to the contrary. So far, I have been a very satisfied repeat customer for the last three years.

I should add that even the most talented and highly trained individuals will make a mistake at some point. Fashionphile also offers a no-questions-asked return policy.
 
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#197
Four Tails said:
I think defamation is a pretty serious offense if you have no intention to support your allegation. Tarnishing a hard-earned reputation is not a small matter. I am in no way affiliated with Fashionphile, but I will attest to their authentication process until I am handed proof to the contrary. So far, I have been a very satisfied repeat customer for the last three years.

I should add that even the most talented and highly trained individuals will make a mistake at some point. Fashionphile also offers a no-questions-asked return policy.
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Fashionphile is a legit company; however, CM is correct. Since I've been on this forum, they've been caught with 4-5 fakes-Louis Vuitton, Christian Dior, and Fendi. It's not defamation as they have admitted their mistakes. And true, they have either pulled the auction or took the return with no problem. The problem people have with them is that it keeps happening, and it's always the same old excuse.

That's why it's a good rule of thumb to always have any bag authenticated, no matter who the seller is. Mistakes happen, as you said, but it's just not wise to *blindly* trust ANY seller.
 
#198
missbanff said:
Fashionphile is a legit company; however, CM is correct. Since I've been on this forum, they've been caught with 4-5 fakes-Louis Vuitton, Christian Dior, and Fendi. It's not defamation as they have admitted their mistakes. And true, they have either pulled the auction or took the return with no problem. The problem people have with them is that it keeps happening, and it's always the same old excuse.

That's why it's a good rule of thumb to always have any bag authenticated, no matter who the seller is. Mistakes happen, as you said, but it's just not wise to *blindly* trust ANY seller.
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I don't blindly trust anyone, but Fashionphile is more reliable than most of the sellers I've ever dealt with or hear about, both on and off eBay. I take it as my responsibility to be an informed consumer. Any secondhand purchase is researched ahead of time and I familiarize myself with the details. When in doubt (or even when not in doubt), consult tPF.

Maybe I missed the few instances where they owned up to their oversight, but their customers got a full refund and I bet they didn't try to resell those bags. If they did, that's a shame, but I would like to think they have more integrity than that.

I don't want to continue with this controversial topic. I just felt the need to stick up for the good guys who made a few mistakes. Hopefully they learned from the experiences and all of this can be a thing of the past.
 
#199
^Yes, but the problem is that the few counterfeits they have had up should never have been listed in the first place. One counterfeit is too many, IMO, and there have been several in the past; chances are, the buyers would have never known they were fake had they not come here to ask about them. I remember one of them, and it was a very obviously fake 8 color Multicolore Speedy that even a newbie could have spotted as counterfeit. Being such a trusted company, it is kind of a shock to see things like that listed and unfortunately, there are people who DO blindly trust their items just because they have a well-known name. Granted, they confessed to their mistakes and fixed them, but still IMO, they shouldn't have happened in the first place.

But yes, as missbanff said, that is why we over on the authentication forum highly suggest that people have bags authenticated here no matter WHO the seller is, great rep or not.
Also, I think she meant "you" as a general term, not meaning you, specifically.

I wouldn't hesitate to buy from them, as I have bid on some of their items in the past, but I wouldn't just assume everything from them is authentic, just as I wouldn't assume any items from any seller are ever all authentic without checking them out first.
 
#200
this thread is pointless. fashionphille's reputation for selling Good gently used high end designer handbags. my DH went into the shop to sell one of my chanel bags and walk out with check in hand. I sent then a direct buy bag and the check was mailed the same day.
great staff and super t work with. beljwl is 10000% correct.
they are in a very high end area of Los Angeles (BH). they have to be on top of their trade. you can return your purchase if your not happy. simple. I respecct what they do. pay slightly more than you wish but your getting a full guarantee and great service. opportunity to buy a perfect classic or close to new bag for less than retail.
 
#201
A few weeks back I was looking at roxbury drives on ebay- Fashionphile had one for about 1700 dollars, BIN- and I was totally appalled- I mean that is about 700 over retail, but I sent them an email and they said it was a mistake with the listing , and they took it down, which was the right thing to do, so I thought that was pretty cool- mistakes happen sometimes-
 
#202
Lvbabydoll said:
^Yes, but the problem is that the few counterfeits they have had up should never have been listed in the first place. One counterfeit is too many, IMO, and there have been several in the past; chances are, the buyers would have never known they were fake had they not come here to ask about them. I remember one of them, and it was a very obviously fake 8 color Multicolore Speedy that even a newbie could have spotted as counterfeit. Being such a trusted company, it is kind of a shock to see things like that listed and unfortunately, there are people who DO blindly trust their items just because they have a well-known name. Granted, they confessed to their mistakes and fixed them, but still IMO, they shouldn't have happened in the first place.

But yes, as missbanff said, that is why we over on the authentication forum highly suggest that people have bags authenticated here no matter WHO the seller is, great rep or not.
Also, I think she meant "you" as a general term, not meaning you, specifically.

I wouldn't hesitate to buy from them, as I have bid on some of their items in the past, but I wouldn't just assume everything from them is authentic, just as I wouldn't assume any items from any seller are ever all authentic without checking them out first.
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you make a very valid point. if I was unfamiliar with the bag no matter who the seller was I would post in the authenticity thread.

getting a beauty and not having that lil voice in the back of my mind wondering if it's authentic would bug me to no end.
 
#204
CGS said:
A few weeks back I was looking at roxbury drives on ebay- Fashionphile had one for about 1700 dollars, BIN- and I was totally appalled- I mean that is about 700 over retail, but I sent them an email and they said it was a mistake with the listing , and they took it down, which was the right thing to do, so I thought that was pretty cool- mistakes happen sometimes-
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They are not the only resale site to have things listed over retail. On Let-Trade, they have a LV dog collar listed for almost $100 over retail. It is still available in the stores. Also they have a hermes clic clac listed for $599. The retail is $510. I emailed them over a month ago about the collar and did not get any response and it is still listed over retail.
 
#207
I have no affiliation with FP but have to say that this thread is pointless and should be CLOSED.
Personally, I have purchased from them with absolute perfection!
They are a good company with real people.
 
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