Sales Associate turned Sales Supervisor?
- Thread starter Hermezzy
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I was wondering about the Sales Supervisor title, as the gentleman who sold me my first Birkin is one. The whole experience was pretty surreal, as I had no prior buying history at this store. I was wondering if he held any special powers.
Apparently some other SA at the store were whispering about getting their bags "authorized". How does the authorization process actually work?
Apparently some other SA at the store were whispering about getting their bags "authorized". How does the authorization process actually work?
I feel as if there are so many aspects of H we will never know! I'd love to hear the answer to this question as well!
Sales Supervisor
General mission
• Assists Boutique Manger to manage and oversee the daily store operations
General mission
- Responsible for supervising a team of sales staff to deliver quality and consistent services, to drive results and to ensure operation excellence at the store level.
• Assists Boutique Manger to manage and oversee the daily store operations
- Supervises and motivate a team of sales staff to provide excellent customer service, build client relationships and achieve sales targets
- Ensures store presentation is consistent with our brand image
- Identifies and handles client enquiries and concerns
- Coordinates with the team on the execution of sales plans and communication events
- Manages inventory and coordinates the delivery of products
- Ensures proper security measures are enforced
- Monitors and assists sales staff development by providing on-the-job training, product training, etc.
The next rank up from Supervisors, is Asst Store Managers. Then Store Managers.
My SA’s title on her card is “Sales Specialist”...anyone know if that is the same thing as “sales associate” just with different terminology? Or some in-between SA/supervisor role? Just curious!
Well a sales associate is specifically supposed to help customers on the sales floor. It is probably (depending on the supervisor / situation) better procedure for a sale associate to direct a customer who is interested in a special order or installation to either the Special Services Desk or Pro Desk. In this case, the associate is not taken away from his much needed spot on the sales floor.