Well this should be interesting.
Broke my own rules and bought a Mulberry Dorset from VC, £140. As always saw something else so did an immediate relist as it’s 0% commission. I’m very impatient so you’ll get a bargain from me and I let it go for £100. Buyer also did direct shipping and guess what….they are saying it’s non compliant ie fake. I didn’t realise that at first and tbh had sellers regret so did the online chat and said I’d have the bag back/returned no worries. However they’d already sent her a label to send it to their hub. So on the chat I reminded the advisor I had bought the bag FROM them, and when you do an immediate relist you relist the original description and photos. Whilst I said before I recommend direct shipping they do state quite clearly that they do an ‘authenticity’ check before listing 🙄 (yea, right) ‘Every listing submitted to Vestiaire Collective is checked for accuracy, and certain high-risk brands are also checked for authenticity, before being published on the platform.’. So, this will be a test to see if:
1) I have no rights as did not raise an issue upon receipt…despite it subsequently being found to be fake
2) will confirm what I already believe but chose to ignore…you must avoid Direct Shipping. It’s no better than EBay or Vinted.
I paid with PayPal so I might be able to go down that route, but for now I’m waiting for their answer and I will update you all. Sorry this is long and I hope you think it’s worth me posting it 🤞. Sam