Question for Cartier LOVE bracelet wearers: Has yours given you any trouble (screws coming undone)?

Has your new screw system LOVE given you trouble with coming undone?

  • Yes, always needs tightening/it has actually flown off my wrist!

    Votes: 82 40.4%

  • No, stays good and tight without worry!

    Votes: 121 59.6%
  • Total voters
    203

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#61
Luvayorkie said:
I've purchased 3 in the last 2 yrs. All 3 had issues. The 1st 1, I sent back to Cartier & they replaced the screws. A few days after I started wearing it again. I found half of it in my shopping cart & luckily after a panicked search found the other half in my trunk. My 1st 1 was doing the same thing (not staying tight). Cartier switched it out for a credit. While the 1 they had repaired, they sent me a new 1. I just couldn't stand the thought of not having at least 1. My dream was the 2 I originally had. Well, I got the new 1 in July even had the SA put it on so it was secure & done exactly the way it is supp to b done. Noticing the screws were having to b tightened every single day. Sometimes multiple times a day. On Labor Day I went to Cartier to have them check it out. They were closed for Labor Day. By the time we got to our destination in ATL, it was totally gone!!!!!!! That was Monday!! I'm soo upset, disappointed & pissed off that a $6300 piece of jewelry has such quality issues. I'm not sure how others can wear them forever & my 3 were all failures. At this point, I'm pretty sure I'll never buy another Piece of Cartier jewelry EVER!!!! I have 2 Juste Un Clou & the Ecrou bracelet & am terrified to even wear them. I'd appreciate any advise that others have too. Feeling very Angry & let down by Cartier.
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I've never had any issues with either my loves or juc. I wear them 24/7. Do you have them insured?
 
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#62
Luvayorkie said:
I've purchased 3 in the last 2 yrs. All 3 had issues. The 1st 1, I sent back to Cartier & they replaced the screws. A few days after I started wearing it again. I found half of it in my shopping cart & luckily after a panicked search found the other half in my trunk. My 1st 1 was doing the same thing (not staying tight). Cartier switched it out for a credit. While the 1 they had repaired, they sent me a new 1. I just couldn't stand the thought of not having at least 1. My dream was the 2 I originally had. Well, I got the new 1 in July even had the SA put it on so it was secure & done exactly the way it is supp to b done. Noticing the screws were having to b tightened every single day. Sometimes multiple times a day. On Labor Day I went to Cartier to have them check it out. They were closed for Labor Day. By the time we got to our destination in ATL, it was totally gone!!!!!!! That was Monday!! I'm soo upset, disappointed & pissed off that a $6300 piece of jewelry has such quality issues. I'm not sure how others can wear them forever & my 3 were all failures. At this point, I'm pretty sure I'll never buy another Piece of Cartier jewelry EVER!!!! I have 2 Juste Un Clou & the Ecrou bracelet & am terrified to even wear them. I'd appreciate any advise that others have too. Feeling very Angry & let down by Cartier.
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I understand completely. I never did find nor did I replace the Love I lost. My jeweler has yet to find me an older model pre 2010. At this point I'm not holding my breath that he will be successful since it's been six months. I stopped wearing the Love I purchased in 2006. I don't want to be reminded of the lose and I really prefer wearing two.
 
#63
An associate screw fell out of hers but luckily she was at home so she found the bracelet but not the screw. So I decided not to purchase one because I would be seriously distraught if it came undone and I lost it.
 
#65
Luvayorkie said:
I've purchased 3 in the last 2 yrs. All 3 had issues. The 1st 1, I sent back to Cartier & they replaced the screws. A few days after I started wearing it again. I found half of it in my shopping cart & luckily after a panicked search found the other half in my trunk. My 1st 1 was doing the same thing (not staying tight). Cartier switched it out for a credit. While the 1 they had repaired, they sent me a new 1. I just couldn't stand the thought of not having at least 1. My dream was the 2 I originally had. Well, I got the new 1 in July even had the SA put it on so it was secure & done exactly the way it is supp to b done. Noticing the screws were having to b tightened every single day. Sometimes multiple times a day. On Labor Day I went to Cartier to have them check it out. They were closed for Labor Day. By the time we got to our destination in ATL, it was totally gone!!!!!!! That was Monday!! I'm soo upset, disappointed & pissed off that a $6300 piece of jewelry has such quality issues. I'm not sure how others can wear them forever & my 3 were all failures. At this point, I'm pretty sure I'll never buy another Piece of Cartier jewelry EVER!!!! I have 2 Juste Un Clou & the Ecrou bracelet & am terrified to even wear them. I'd appreciate any advise that others have too. Feeling very Angry & let down by Cartier.
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Wow. so sorry to hear about all the problems you have had. At least so far I have not had any problems with mine, and I've had one with the new closure system for a few years. I have checked the screws periodically, but luckily mine seems to stay tight. The JUC is a completely different closure, so I wouldn't worry about wearing that. My advise is also that you insure your jewelry. I insure mine, so in the event something does get lost, I'm not having to pay out of my own pocket to replace it. Again sorry to hear about all the problems you've had.
 
#66
americanroyal89 said:
I'm saving up for my first LOVE but all these horror stories are making me think I should go with the cuff...
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I bought the cuff a year ago tomorrow and have worn it 24/7 ever since. Partly for this reason! I know lots of people have no issues but I couldn't be doing with the worrying and checking.... And boy would I have worried!
 
#68
I've had my love for about 1.5 years, new screw system. When I tighten the screws, Ive noticed they start to come loose again after about 3/4 weeks. I just thought maybe that was par for the course. I keep a close eye on it, but its very unsettling and I'm scared of it just falling off one day. I really need to insure it, as missyb stated.
 
#69
I now own my second Love with the new screw system and have never had issues with either. I tightened them myself just a bit beyond where it stopped turning easily and they have never loosened on their own. I wore my first Love every day for over 3 years and am now wearing this every day. I do not remove the bracelet because want to avoid scratches from the screwdriver.
 
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#70
I agree 100 percent with the posters who suggested getting your bracelets insured. The one I owned that fell off and was lost was insured with Travelers. When I reported the lose, I answered a few questions and had a check by the end of the week.
 
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#72
I've had my classic YG love and thin WG gold for a few months and screws on both constantly need tightening. The classic is worse than the thin and fell off me once. Constantly keep the screwdriver on me as tighten every day
 
#73
SashaJustine said:
I've had my classic YG love and thin WG gold for a few months and screws on both constantly need tightening. The classic is worse than the thin and fell off me once. Constantly keep the screwdriver on me as tighten every day
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That's really bad! I have an early 2014 Love with the new system and it's been fine except that one day I noticed that one of the screws had come halfway out never happened before and has never happened again (this was about a year ago) but I do check the screws very regularly.
 
#74
Smart to keep checking the screws! Am actually popping into Cartier in NYC today (where I am based) as one of the screws is now facing the wrong way and if I place the screw to match the rest, it is too loose and clicks.
annanas said:
That's really bad! I have an early 2014 Love with the new system and it's been fine except that one day I noticed that one of the screws had come halfway out never happened before and has never happened again (this was about a year ago) but I do check the screws very regularly.
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