Question for Cartier LOVE bracelet wearers: Has yours given you any trouble (screws coming undone)?

Has your new screw system LOVE given you trouble with coming undone?

  • Yes, always needs tightening/it has actually flown off my wrist!

    Votes: 82 40.4%

  • No, stays good and tight without worry!

    Votes: 121 59.6%
  • Total voters
    203

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#16
kelly girl said:
Tonight I was devastated to find I have lost one of two WG love bracelets. I still can't imagine how two screws (new system purchased in 2012) came out and my bracelet literally fell off! I just logged onto the Cartier forum to see if anyone else had this happen or was having issues with the newer screws. Lo and behold I found this thread. My first love bracelet was purchased in 2006 and I NEVER had any issues with it. At that time the bracelet had 6 diamonds instead of the 4 the newer models have. I have spent the past two hours turning my home upside down hoping to find it. I called my local police station thinking if someone had found it they would turn it in; I also called the supermarket and my gym as I was at both places today. No luck. My husband was sweet enough to drive to the two spots where I was parked earlier. Nothing. I'm sure my bracelet is gone forever. It is insured. I'm also sure the lose happened today because I would have noticed it was missing when showering this AM. As much as I love wearing two love bracelets I won't replace the one I've lost until Cartier makes a change in the way the bracelet screws together. To all who have the newer model check the screws from time to time and tighten them to be on the safe side. So very sad.
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I am so sorry to hear this! I am glad it is insured. I hope it turns up for you. I lost my ering and was thinking I would never see it again. Months later it was in a random box I have ever use.
Did you check your car? Look all over the car. Good luck.
 
#17
Hey Jenn! How are you?

I have had 2 new screw system loves and no issues so far. I agree with the poster who said the first month it is important to tighten it all of the time.
I have also not seen any fall off , except from the poster above.
 
#18
sjunky13 said:
I am so sorry to hear this! I am glad it is insured. I hope it turns up for you. I lost my ering and was thinking I would never see it again. Months later it was in a random box I have ever use.
Did you check your car? Look all over the car. Good luck.[/QUOTE
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sjunky13 said:
I am so sorry to hear this! I am glad it is insured. I hope it turns up for you. I lost my ering and was thinking I would never see it again. Months later it was in a random box I have ever use.
Did you check your car? Look all over the car. Good luck.
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Thanks for your kind words. Yes I looked in my car from top to bottom. I've been wearing both love bracelets 24/7 since I received them. I almost feel a little naked without both.
 
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#19
kelly girl said:
Thanks for your kind words. Yes I looked in my car from top to bottom. I've been wearing both love bracelets 24/7 since I received them. I almost feel a little naked without both.
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I am sorry. Will you replace it? Maybe you can get another Cartier item or another jewelry brand? VCA Perlee?
 
#21
kelly girl said:
Tonight I was devastated to find I have lost one of two WG love bracelets. I still can't imagine how two screws (new system purchased in 2012) came out and my bracelet literally fell off! I just logged onto the Cartier forum to see if anyone else had this happen or was having issues with the newer screws. Lo and behold I found this thread. My first love bracelet was purchased in 2006 and I NEVER had any issues with it. At that time the bracelet had 6 diamonds instead of the 4 the newer models have. I have spent the past two hours turning my home upside down hoping to find it. I called my local police station thinking if someone had found it they would turn it in; I also called the supermarket and my gym as I was at both places today. No luck. My husband was sweet enough to drive to the two spots where I was parked earlier. Nothing. I'm sure my bracelet is gone forever. It is insured. I'm also sure the lose happened today because I would have noticed it was missing when showering this AM. As much as I love wearing two love bracelets I won't replace the one I've lost until Cartier makes a change in the way the bracelet screws together. To all who have the newer model check the screws from time to time and tighten them to be on the safe side. So very sad.
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#22
When I first bought my bracelet about 2 years ago, the first month or two I noticed the screws would not be the tightest they could be (you know what position the screw has to be when it's the absolute tightest). I would then just use my fingernail to tighten it to the right position. After that first month or two, the screws stopped moving at all. Now they stay in the same position all the time, and I don't mess with them!
 
#23
kelly girl said:
I may try on the Cartier JUC with my remaining Love bracelet. Although I don't believe it will happen, I'm still hoping to find the bracelet I lost. I still can't imagine how it simply fell off.
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Oh no! Kelly Girl... I know exactly how you feel... that's how I felt when I looked down and realized mine was gone too! It's horrible. Thank God you have yours insured! I really want one but at the same time I'm kind of horrified that Cartier suggests things like GLUE (locktite) to keep a $7,000 gold bangle from falling off your wrist!! I've been holding off hoping they had revised the system with improvements... sounds like they haven't. What really irks me is that they act like it's not a flaw in the design! There is a post started in 2010 where the bracelet was found but damaged in the fall from her wrist and Cartier said she'd have to pay for repairs to the locking system? The whole point of the bracelet is that once you put it on you don't take it off... it definitely shouldn't FLY off! She didn't have to in the end but just the idea of them suggesting that takes all the luxury experience away from the brand IMHO. They make so much from these bracelets the least they can do is stand by them and repair them quickly and for free when they fail!!

I purchased a Tiffany diamond tennis bracelet pre-loved... I didn't have the "pink slip" or any proof of purchase from Tiffany's. My puppy's little teeth dislodged a diamond from it (I couldn't find it) so I brought it in for repair, assuming they'd charge me or turn me away without proof of purchase... they took the bracelet in, replaced the diamond and all for free! That was so classy and said a lot about the company standing behind their product! They also added an extra safety to the closure at no cost! I wish I loved the T bracelet as much as the love...

I hope you find your bracelet... definitely file a police report ... because it has a serial number and is over $5K you should be able to. You never know!
 
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#24
As a follow up, I sent an email to Cartier customer relations detailing the lose of my bracelet and my concerns over replacing it. I was informed shortly thereafter that Cartier has improved the screw system with a Love bracelet model III.
 
#25
I just reread the email response from Cartier a second time, it states the version 3 was improved in 2013. If memory serves me other threads I've read where similar issues occurred was after that date.
 
#27
Cartier Customer Relations wrote me that the version III Love bracelet has a new screw system that has rectified the issues with version II. Some of the posts I found after 2013, customers were still complaining about having to tighten the screws on their bracelets. If you're thinking of buying the new version I'd definitely enquire with the SA.
 
#28
kelly girl said:
Cartier Customer Relations wrote me that the version III Love bracelet has a new screw system that has rectified the issues with version II. Some of the posts I found after 2013, customers were still complaining about having to tighten the screws on their bracelets. If you're thinking of buying the new version I'd definitely enquire with the SA.
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Wow. I don't like this new System. I prefer the old screw system.
 
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#29
My rainbow Love was purchased in October 2015 and screwed on by the SA. I was wary of the screws becoming loose after reading horror stories on the forums, so I checked them obsessively at the start and even took photos of the exact positions of the screws. Since then I've never taken the bracelet off or touched the screws, and they haven't budged. I'm currently wearing my Love with a Fitbit and have previously worn it with a watch/another bangle, therefore it does get knocked against other things, but fortunately this hasn't loosened up the screws at all.

I do remember the SA taking her time to make sure that both sides were lined up, and she tightened each side a little at a time as opposed to tightening one side completely followed by the other. Maybe the screws have to be tightened in a certain way on the new system?
 
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#30
I just this email from Cartier.

Thank you for the interest that you have expressed in Cartier.

In response to your inquiry, please kindly note our current version Love bracelets were introduced into our Collections in approximately 2011.

We trust that this information meets your needs and remain at your disposal for any further assistance.

I'm not trying to be rude.
I don't recall an updated version of the love bracelet.
 
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